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Food Runner

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Portland, United States Kona Grill - Tigard Full time
Job DescriptionJob Description

People are the Heart of Kona Grill, so it’s important for us to find passionate individuals to join our family. Whether we’re cooking a meal, serving a guest or helping each other, we see every moment as an opportunity to show our excitement and purpose. We offer careers, not just jobs, so we are looking for spirited and passionate people to engage in our training program to learn and grow within the company. If you take pride in providing exceptional service, then we know you will love being a part of the Kona culture.

Kona Grill is owned and operated by The ONE Group and currently operating in dozens of locations nationwide. We pride ourselves on our innovative menu, award-winning happy hour, and modern upscale design showcasing an open kitchen, sushi bar, and full-service bar.

We strive for a premier culture that encompasses teamwork, collaboration, and values. There is a passion in everything we do, and we are looking for people with similar attributes. Get started on a career path with our limitless growth and opportunities

The food runner is an important part of the Kona team and helps to deliver an unforgettable dining experience by helping to deliver food and beverages to the guest with efficiency and accuracy for the best guest experience. 

Key Responsibilities (but not limited to):

  • Guest first focus, delivering exceptional guest service is a top-priority.
  • Teamwork, time management, multitasking, and menu knowledge
  • Prepare and set up expediter station for service
  • Communicate with server to ensure efficient service
  • Assist other service staff in their tasks, when necessary, in setting up restaurant, cleaning restaurant, bussing tables, running food, taking food orders, making cocktails, serving guests, assisting host staff, and opening and serving wine, when needed
  • Help deliver food and drinks to guests accurately and efficiently in accordance with company standards

Job Requirements:

  • Work experience in high volume or fast casual dining restaurant environment preferred
  • Able to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner
  • Ability to stand and exert well-paced mobility for periods up to 8 hours while maintaining a fun and positive attitude
  • Ability to communicate effectively, including the ability to speak and write in English
  • Be able to lift more than 20 lbs. for long periods and walk, twist, crouch, and/or maneuver while carrying 10 lbs. or more for periods of extended time.

The company offer the following Insurance benefits to all full time and variable benefit eligible employees (waiting period applies)

  • Medical
  • Dental
  • Vision
  • Group Life and Disability
  • Group Accident Insurance
  • Group Hospital Indemnity Insurance
  • Group Critical Illness Insurance

The company offer the following benefits to all employees regardless of position or status

  • Employee Assistance Program (EAP)
  • Dependent Care Benefit
  • Employee Dining Discounts and/or complementary meals onsite
  • Traditional and Roth 401K Plan
  • Commuter Benefits 
  • Paid Time Off

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