Clinic Director

4 weeks ago

Duluth, United States CareerBuilder Full time

Job Description

Job Description Salary:
Twin Ports Dermatology is seeking a dynamic and experienced Clinic Director to oversee the daily operations of all clinic locations. This individual with be responsible for managing staff, ensuring high-quality patient care, and implementing initiatives that enhance clinic operations and overall patient satisfaction. Our ideal candidate will have a strong background in healthcare administration, exceptional leadership skills and a passion for delivering a high-caliber patient experience.

Key Responsibilities
Oversee day-to-day operations of the clinic, ensuring smooth workflow and efficient patient care delivery.
Serve as the primary point of contact for patient inquiries, complaints, and escalations, ensuring timely resolution and exceptional customer service.
Act as main point of contact for healthcare providers, facility vendors and community partners.
Hire, train, and supervise clinic staff, including multiple departments at multiple clinic locations.
Ensure each practice location complies with all state, federal and local laws and regulations.
Manage credentialing process for all certified healthcare providers and staff.
Work closely with Marketing Manager on department deliverables
Partner with human resources and finance personnel to execute function initiatives.
Foster a positive and collaborative work environment that promotes teamwork, professional growth and employee engagement.

Qualifications
Education in healthcare, business administration or related field or equivalent work experience.
5+ years of experience in healthcare management, effectively managing a clinic, network of clinics or large department(s) within a hospital.
Experience managing a large team with demonstrated success in leading people.
Strong understanding of healthcare regulations, compliance requirements and industry standards.
Experience related to patient registration, scheduling, or related medical field work.
Deep understanding of business practices and principles.
Excellent communication and interpersonal skills.
Organized, with a keen attention to detail and excellent time-management skills.
Strong analytical and problem-solving skills with proven success in sound decision-making.
Ability to adapt to a dynamic work environment with shifting and competing priorities.
High level of professionalism and sensitivity to handling confidential information and HIPAA compliance
Professional phone and email etiquette.
Proficiency in Microsoft Office and healthcare management software.
Available full-time, Monday-Friday, 8:00 a.m. 5:00 p.m.
Valid drivers license to operate company vehicle.

Benefits Offered:
Medical, dental, vision, and life insurance.
Health Savings Account
Short-term and long-term disability insurance
401(k) with company match
PTO and paid holidays
Select product and service discounts

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