Clinic Manager

3 weeks ago

Duluth, United States Advanced Urology Full time
Job DescriptionJob Description

Dr. Jitesh Patel started Advanced with one goal in mind – to do the right thing. We aim to continue that mission here every day. We know that our employees are what makes the difference in the care of our patients – and we always put our employees and our patients first.

Come work with a purpose and with colleagues who care about you. Grow to your full potential and enjoy the reward of providing compassionate and personalized healthcare.

What we offer:

  • A great place to work
  • Dedicated to work life balance
    • Great hours Monday-Friday (NO nights, NO weekends, NO holidays)
    • Paid time off that increases with tenure
  • Committed to growth and development:
    • Education programs that include tuition, certification and license reimbursement
    • Cross training programs for OR RNs and Medical Assistants
  • Passionate about our employees:
    • Employee appreciation and years of service programs
    • Health, dental, vision, life, disability and 401(k)
    • 8 weeks paid maternity/new mother’s leave program
  • All over Metro Atlanta With 15 locations in metro Atlanta, we are sure to have something close to home

Who you are:

  • Driven by a desire to make a difference.
  • Passionate for providing superior healthcare
  • Committed to serving our patients
  • Dedicated to teamwork
  • Positive, Innovative, and Resourceful

MISSION

The Clinic Manager is responsible for direction of patient care in the clinic setting. They will manage clinic team members, assist with staff scheduling, and consult with physicians and Area Director on clinical problems to ensure patient needs are met. Additionally, they will coordinate and direct patient care to ensure patients’ needs are met and facility policies and procedures are followed.

OUTCOMES

  • Able to comfortably communicate and relate to patients and their families, while providing explanations and reassurances consistently.
  • Holds team accountable to meet performance standards designed to drive overall productivity and exceptional patient care, while being willing to assess personal performance and accept feedback from peers and supervisors.
  • Effectively collaborate throughout the organization to ensure optimal fiscal stewardship and process improvement, while meeting current documentation standards and policies, serving as the Infection Control Offer, and aiding ASC manager in remaining compliant with regulatory requirements including state, federal, and AAAHC standards.
  • Ability to work in a high volume, fast paced environment and perform various Ambulatory Surgery Center (ASC) roles as needed, while prioritizing safety and maintaining low adverse events, exceptional patient satisfaction scores and necessary quality improvement studies.
  • Build and manage an engaged productive team in a positive and motivating work environment by effectively resolving internal conflict, developing policies and procedures with team members, and unifying employees towards one common goal.
  • Relay consistent feedback and coaching regarding performance and provide relevant training and in-service education opportunities to ensure necessary improvement and standards are met.
  • Thrive in an accelerated change agility environment with the ability to learn and adopt new responsibilities based on shifting demands, while demonstrating an ability to be flexible, organized, and function under stressful situations and timelines.

COMPETENCIES

Job Related Competencies:

  1. Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
  2. Organizational Savvy: Maneuvering comfortably through complex policy, process, and people related organizational dynamics.
  3. Drive Results: Consistently achieving results, even under tough circumstances
  4. Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
  5. Situational Adaptability: Adapting demeanor and approach in real time to match the shifting demands of different situations.

Cultural Competencies:

Advanced Values:

  1. People
    • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
  2. Heart
    • Patient Focus: Building strong patient relationships and delivering patient centric solutions
  3. Service
    • Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity
  4. Excellence
    • Cultivates Innovation: Creating new and better ways for the organization to be successful

Behaviors:

  1. Being Resilient:
    • Rebounding from setback and adversity when facing difficult situations
  2. Self-Development:
    • Actively seeking new ways to grow and be challenged using both formal and informal development challenges
  3. Optimizes Work Processes:
    • Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

QUALIFICATIONS

Basic Qualifications:

Credentials/Licensures:

  • Current BCLS Certification

Education:

  • High School Diploma or equivalent

Previous Job Relevant Work Experience:

  • Two years of experience in management

Preferred Qualifications:

Credentials/Licensures:

    • Certification in medication assisting, nursing or clinical experience

Education:

    • Bachelor’s Degree in related field

Previous Job Relevant Work Experience:

    • Previous work experience in practice operations, which includes patient flow and quality and safety
    • Intermediate computer skills (familiarity with EMR system functionality)

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