Voice Service Engineer

1 week ago


Boston, United States CareerBuilder Full time

Position Title: Voice Service Engineer Team: Voice support team End-Client Domain Capital Market Location: Boston
Downtown financial district
ON SITE

Work Hours: Normal Business hours (maybe special projects) (8ish - 5pm) Role Support Boston office, service employees coming back to office. Voice services support. Escalations from help desk.
Phone issues. Voice mail issues. Move at change support.
Special projects - ramping up as working though merger with MS. Upgrades, patching, etc.
Small team of 3, backfill for someone who is leaving. 3 must haves: CISCO: Call manager
CISCO: Unity connection Plus VoIP Gateways: T1 & Cisco routers
CUBE
Contact center express:
Patching experience
VMWare Tech Stack CISCO
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