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Commercial Collections Associates

2 months ago

Phoenix, United States Greenberg Grant and Richards Inc Full time

Job Type

Full-time

Description

Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry

We are growing and would like to speak with you today if you are a Commercial Collector or have experience in the collections industry and are ready to start a new adventure.

Since 1993, we have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. If you love to make money and strive to be successful, energetic and goal-oriented there is a position for you on our Collections team.

Why Choose Greenberg, Grant & Richards, Inc.?

We are growing and we want the best of the best to come and grow with us.

  • 75% employer paid Medical, Dental & Vision
  • 401K
  • Paid Life Insurance
  • Paid Time Off
  • No nights and weekends
  • Off early on Friday
  • Weekly Meetings and Coaching
  • Weekly Contests
Responsibilities:
  • Understands and applies the terms of clients contracts
  • Notate and pursue successful resolution of defaults
  • Contact business owners by phone and email to resolve delinquency issues
  • Communicate and build trust to overcome objections and resolve the debt
  • Advise business owners of potential actions surrounding defaults
  • Ensure compliance with all laws associated with recovery
  • Meet daily call expectations of 100+ with accounts worked
  • Call debtors to secure payments on past-due accounts
  • Knowledge of skip tracing and asset searches preferred
  • Successfully manages a queue of 200+
  • Must have the ability to exceed daily, weekly, and monthly expectations consistently
  • Must follow established policies & procedures
  • Must take direction well and be self-motivated
  • Other duties as assigned
Qualifications:
  • High School Diploma or Equivalent (G.E.D.)
  • 2 years of collection experience preferred
  • Excellent telephone and customer service skills
  • Working knowledge of Microsoft Office programs including Outlook, Word and Excel.
  • This is a remote opportunity

Greenberg, Grant & Richards, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.