Technical Account Manager
2 weeks ago
Perfect Audience is seeking a San Francisco or Chicago-based Technical Account Manager ready to become a charter member of our client success team. The Technical Account Manager will optimize campaign implementations and support the overall technical aspects of all our products. You will work with both internal and external parties to ensure that account issues are handled quickly and appropriately. The client success team is the "secret sauce" that makes Perfect Audience great for marketers. They work with our Account Managers, Engineering and Sales Teams to hammer out solutions all day long for clients. As a technical account manager, you will resolve complex technical problems and answer detailed customer configuration questions for some of the largest brands on the web. If you REALLY like to get things done and want to join a group of accomplished, passionate people helping companies grow their business - and think it's important to help businesses find more efficient and effective ways to grow, then we want to talk to you. We're looking for someone who is resourceful, bright, proactive, a go-getter, works well independently and as part of a team and who is be passionate about what she or he does. Responsibilities: Talk to clients all day long. Find out what's bugging them. Get it fixed. Work closely with the product team to implement and release features to clients. Help direct clients to correct solution for their marketing needs. Act as an extension of their marketing team. Regularly meet with the Clients to review immediate and long-term customer needs. Apply basic troubleshooting skills to issues before escalating to the appropriate group. Manage and track both internal and external case tickets to ensure their timely resolution. Troubleshoot product issues; must be willing to get their hands dirty. Proactively notify clients of technical updates and product releases related to their account. Rally internal resources as needed to resolve client issues. Escalate issues to Engineering Group when appropriate. Provide feedback to Account Managers/Product Team, communicating technical use cases for new features and enhancements Minimum Qualifications and Experience College Graduate 2 years experience in client services environment Strong understanding of internet technologies and a demonstrated capacity to learn Ability to actively drive problems to resolution Sound decision making and critical thinking skills Expert organization and prioritization skills Strong interpersonal skills to interact with clients, management, and peers Effective cross-department communication The ability to contribute to a team environment with a high degree of professionalism and skill. Major Plus if you have: 5 years of experience in a client services environment; experience troubleshooting technical issues for external clients Understanding of the online advertising industry Experience using CRM products Expert knowledge of XML and RSS Feeds Proficiency in XPath(ing)/Exploring web site source content Fluency in another language (as well as English) #J-18808-Ljbffr
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Manager, Technical Accounting
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San Francisco, United States Databricks Full timeGAQ126R94 We are seeking an experienced Technical Accounting Manager to join our External Reporting and Technical Accounting team. As a key member of our team, you will play a critical role in the full-cycle close process, including researching accounting and SEC topics, preparing accounting position memos, supporting M&A transactions, and drafting financial...
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Technical account manager
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San Francisco, United States Writer Full timeAbout WriterWriter is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by Forbes, Writer empowers hundreds of customers like Accenture, Intuit, L’Oreal, and Vanguard to transform the way they work.Our all-in-one solution makes it easy to deploy customized AI...
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San Francisco, United States Check Full timeAt Check, we call our customers "partners" to reflect the deep relationships and aligned incentives we have with the businesses that build on top of our software. Our Technical Account Management team is dedicated to helping partners unlock the full potential of their payroll solutions through proactive strategic and technical guidance. This approach fosters...
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Technical Account Manager
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San Francisco, United States MixRank Full time[Full Time] Technical Account Manager at MixRank (United States) Technical Account Manager MixRank, United States Date Posted: 04 Jul, 2023 Work Location: San Francisco, United States Salary Offered: Not Specified Job Type: Full Time Experience Required: 3+ years Remote Work: Yes Vacancies: 1 available Why work at MixRank? MixRank is a data intelligence...
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Technical Account Manager
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San Francisco, California, United States Rippling Full timeAbout RipplingRippling is a cutting-edge HR, IT, and Finance platform that empowers businesses to streamline their workforce operations. By integrating payroll, expenses, benefits, and computers into a single system, Rippling revolutionizes the employee lifecycle.The RoleWe are seeking a seasoned Technical Account Manager to partner with our large and...
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Senior Manager, Technical Accounting
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San Francisco, United States Equinix Full timeSenior Manager, Technical Accounting Who are we? Equinix is the world’s digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners,...
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Technical Account Manager, Enterprise
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San Francisco, United States Plato.ai Full timePlato Systems is pioneering the use of spatial AI to boost capacity, productivity, and safety across physical operations, starting with manufacturing. Established as a spin-off out of Stanford and funded by NEA in 2019, Plato has developed an Operations Digital Twin and AI copilot fueled by our proprietary hardware that uses machine perception and sensor...
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Technical Account Manager, Enterprise
2 weeks ago
San Francisco, United States Plato Systems Full timePlato Systems is pioneering the use of spatial AI to boost capacity, productivity, and safety across physical operations, starting with manufacturing. Established as a spin-off out of Stanford and funded by NEA in 2019, Plato has developed an Operations Digital Twin and AI copilot fueled by our proprietary hardware that uses machine perception and sensor...
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Technical Account Manager, Enterprise
2 weeks ago
San Francisco, United States Plato.ai Full timePlato Systems is pioneering the use of spatial AI to boost capacity, productivity, and safety across physical operations, starting with manufacturing. Established as a spin-off out of Stanford and funded by NEA in 2019, Plato has developed an Operations Digital Twin and AI copilot fueled by our proprietary hardware that uses machine perception and sensor...
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Technical Revenue Accounting Manager
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San Francisco, United States OpenAI Full timeAbout the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. Our Controllership is responsible for providing accurate and timely financial information for our stakeholders. We aim to build best-in-class processes and systems that will scale with our business as it grows. About the Role ...
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Staff Technical Program Manager, Data Science
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San Francisco, California, United States Technical Concept GmbH Full timeJob Title: Technical Program Manager for Data Science and AIAirbnb's mission is to create a world where people can Belong Anywhere. As we grow to achieve that mission, we're looking to add a technical, hands-on, and mission-driven Technical Program Manager for the Data Science and AI team. This person will partner with our Data science, engineering & product...
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Senior Technical Account Manager
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San Francisco, United States Cloudflare Inc Full timeAbout Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without...
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Cloud Technical Account Manager
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San Francisco, United States Amazon Web Services, Inc. Full timeJob Title: Technical Account Manager (TAM) About AWS Sales, Marketing, and Global Services (SMGS): AWS SMGS is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including the public sector. The AWS Global Support team interacts with leading companies and...
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Technical Revenue Accounting Manager
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San Francisco, United States OpenAI Full timeOpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. Our Controllership is responsible for providing accurate and timely financial information for our stakeholders. We aim to build best-in-class processes and systems that will scale with our business as it grows.About the RoleAs a Technical Revenue...
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Senior Technical Account Manager
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San Francisco, United States Cloudflare Inc Full timeAbout UsAt Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without...
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Senior Technical Account Manager
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Senior Manager, Technical Accounting Expert
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San Francisco, California, United States Equinix Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Manager to join our Technical Accounting group. The ideal candidate will have a strong background in technical accounting, with expertise in structuring unique partnership arrangements and joint ventures.Key ResponsibilitiesLead the structuring and evaluation of complex transactions from a...
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San Francisco, United States Amazon Full timeAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Suppor Technical Account Manager, Account Manager, Cloud, Technical, Strategic, Technical Engineer, Technology
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Senior Technical Account Manager, Korea
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Technical Account Manager
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San Jose, United States Oleria Security Full timeAre you an experienced Technical Account Manager looking to make a significant impact in the cybersecurity industry? Oleria is a quickly growing enterprise cybersecurity startup founded by industry luminaries Jim Alkove and Jagadeesh Kunda. Our team brings deep security, data, and SaaS experience building and securing some of the world's largest platforms...