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Orthodontic/Treatment Coordination Expert

2 months ago

Phoenix, United States SALT Dental Partners Full time

Join SALT Dental Partners and be part of a dynamic team dedicated to revolutionizing the dental industry through innovative marketing strategies and exceptional patient experiences. Since our doors opened in 2019, we made it our mission to help dentists grow their businesses. SALT is creating a vast network of like-minded dentists throughout the country. At SALT we provide all of the support services, so dentists can get back to being a dentist.

Position Summary

We are seeking a dynamic and experienced leader to join our thriving organization as our enterprise-wide leader of Treatment Coordination Services. This leadership role is crucial for enhancing our orthodontic care delivery by training existing Treatment Coordinators, providing guidance on how to effectively manage orthodontic treatment journeys, overseeing revenue streams associated with orthodontic treatments, and helping existing Treatment Coordinators develop innovative financing options to facilitate patient access to care. The ideal candidate will be adept at driving results through effective training, influencing and leadership. Willingness to travel to dental practices throughout the US as needed to train and develop dental practice team members and guide patients into long term orthodontic care.

Essential Duties & Responsibilities

  • Team Leadership and Training: Develop and lead advanced training programs for Treatment Coordinators, focusing on effective sales techniques, customer service skills tailored to orthodontic treatments, and innovative financing solutions.
  • Creative Financing Solutions: Implement and manage creative financing options to make orthodontic care more accessible and affordable for patients, thereby driving the practice's growth and patient satisfaction.
  • Patient Journey Management: Oversee the entire treatment journey of each orthodontic patient, ensuring a seamless, supportive, and financially accommodating experience from initial consultation through treatment completion.
  • Revenue and Results Management: Monitor and manage the revenue stream from orthodontic treatments, employing strategic initiatives to maximize profitability. Drive tangible results in terms of team performance and financial outcomes.
  • Travel Requirements: Willingness to travel up to 50% of the time to train and support Treatment Coordinators across multiple locations.
  • Process Improvement: Continuously evaluate and enhance processes related to patient management, treatment coordination, and financing options.
  • Stakeholder Engagement: Collaborate with other senior management team members to align orthodontic treatment offerings with broader organizational goals.
  • Reporting and Compliance: Ensure compliance with all healthcare regulations and standards. Regularly report on treatment outcomes, patient satisfaction, and financial metrics to the executive team.
Requirements
  • Education: Bachelor's degree in Business Administration, Healthcare Management, or related field. Advanced degree preferred.
  • Experience: Minimum of 5 years in a management role within a DSO, preferably in orthodontic specialty. Experience as a Treatment Coordinator or overseeing TC's in an Orthodontic Practice necessary. Proven experience in sales, revenue management, and creative financing in healthcare is essential.
  • Skills: Strong leadership and organizational skills, excellent communication and interpersonal abilities, ability to build rapport and influence, adept at problem-solving and decision-making.
  • Personal Attributes:
    • Passionate about Patient Care: Deep commitment to providing high-quality care and enhancing patient experiences.
    • Innovative Thinker: Ability to think strategically and creatively to improve service delivery and financial accessibility.
    • Results-Driven: Focused on achieving superior results in all aspects of the role, from patient care to financial performance.
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training and Development opportunities
  • Free snacks


SALT Dental Partners offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off in order to attract, develop, and retain our employees.

SALT Dental Partners offers equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity, and gender expression, or any other legally protected status.

For more information on our career opportunities and benefits, please connect with us at recruiting@saltdentalpartners.com.

Recruiting firms may not submit candidate resumes via e-mail. Recruiters are directed to contact one of our Human Resources representatives at recruiting@saltdentalpartners.com regarding current vacancies.