Reservations Agent

3 months ago


Chicago, United States Hongkong & Shanghai Hotels Group Full time

** Reservations Agent**

Business Unit: The Peninsula Chicago Location: Chicago The Peninsula Chicago is seeking a Reservations Agent to join our team and be an integral part of our guest-focused service.

* Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago.

* Grow within a diverse multi-outlet property.

* Exceptional health benefits package and 401(k) with company match.

Key accountabilities

* Ensure proper operation of all responsibilities of Reservations operations

* Knowledgeable and fully adheres to both Peninsula and Forbes standards.

* Maintain consistency in performance in accordance with both Peninsula and Forbes standards

* Communicate with all departments to create a guest centric experience

* Be in full compliance with Head Office database requirements

* Ensure efficient operation of the Reservations responsibilities with efficient handover

General requirements

* 2 years of room Reservations experience in luxury property ideal

* Knowledge of PMS/Opera and some knowledge in Housekeeping department preferred

* Ability to deal with a high level of work demand and pressure, individual must have great organization skills.

* Excellent command of written and spoken English

We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States

**About The Peninsula Chicago**

Set along the famed Magnificent Mile section of Michigan Avenue, The Peninsula Chicago offers spectacular views over Lake Michigan and the glittering city skyline. Proud of its tradition of Midwestern hospitality, the hotel is considered the top choice for everything from accommodation to celebrations and corporate events in the city.

Requisition ID: 32803

**Nearest Major Market:** Chicago

**Job Segment:** Housekeeping, Hospitality


  • Reservations Agent

    3 weeks ago


    Chicago, Illinois, United States HSH Management Services Full time

    The Peninsula Chicago is seeking a Reservations Agent to join our team and be an integral part of our guest-focused service. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. Grow within a diverse multi-outlet property. Exceptional health benefits package and 401(k) with company match. Key Accountabilities:Ensure...

  • Reservations Agent

    2 weeks ago


    Chicago, United States The Hongkong and Shanghai Hotels LTD Full time

    The Peninsula Chicago is seeking a Reservations Agent to join our team and be an integral part of our guest-focused service. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. Grow within a diverse multi-outlet property. Exceptional health benefits package and 401(k) with company match. Key Accountabilities: Ensure...

  • Reservations Agent

    3 weeks ago


    Chicago, United States HSH Management Services Full time

    The Peninsula Chicago is seeking a Reservations Agent to join our team and be an integral part of our guest-focused service.   Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. Grow within a diverse multi-outlet property. Exceptional health benefits package and 401(k) with company match.   Key...

  • Reservation Agent

    4 weeks ago


    Chicago, United States The Langham Chicago Full time

    Primary Objective Of PositionTo answer telephone inquiries in a friendly and courteous manner, employ sales techniques in order to secure and process reservations for guest accommodations in a timely manner consistent with Langham’s high standards of quality. To maximize hotel room rates and occupancy using effective up selling and suggestive selling...

  • Reservation Agent

    1 month ago


    Chicago, United States The Langham Chicago Full time

    PRIMARY OBJECTIVE OF POSITION: To answer telephone inquiries in a friendly and courteous manner, employ sales techniques in order to secure and process reservations for guest accommodations in a timely manner consistent with Langham’s high standards of quality.  To maximize hotel room rates and occupancy using effective up selling and suggestive selling...

  • Reservation Agent

    4 weeks ago


    Chicago, Illinois, United States The Langham Chicago Full time

    Primary Objective Of PositionTo answer telephone inquiries in a friendly and courteous manner, employ sales techniques in order to secure and process reservations for guest accommodations in a timely manner consistent with Langham's high standards of quality. To maximize hotel room rates and occupancy using effective up selling and suggestive selling...

  • Reservation Agent

    1 month ago


    Chicago, United States Langham Hotels International Limited Full time

    Job Summary . PRIMARY OBJECTIVE OF POSITION: To answer telephone inquiries in a friendly and courteous manner, employ sales techniques in order to secure and process reservations for guest accommodations in a timely manner consistent with Langham's high standards of quality.To maximize hotel room rates and occupancy using effective up selling and...

  • Reservation Agent

    1 month ago


    Chicago, United States The Langham, Chicago Full time

    Job Summary . PRIMARY OBJECTIVE OF POSITION: To answer telephone inquiries in a friendly and courteous manner, employ sales techniques in order to secure and process reservations for guest accommodations in a timely manner consistent with Langham’s high standards of quality.To maximize hotel room rates and occupancy using effective up...

  • Reservation Agent

    1 month ago


    Chicago, Illinois, United States The Langham Chicago Full time

    PRIMARY OBJECTIVE OF POSITION: To answer telephone inquiries in a friendly and courteous manner, employ sales techniques in order to secure and process reservations for guest accommodations in a timely manner consistent with Langham's high standards of quality. To maximize hotel room rates and occupancy using effective up selling and suggestive selling...


  • Chicago, Illinois, United States Hongkong & Shanghai Hotels Group Full time

    Reservations AgentBusiness Unit: Hongkong & Shanghai Hotels GroupWe are looking for a dedicated Reservations Agent to become a vital member of our team, contributing to our commitment to exceptional guest service.Join a prestigious Five-Star Five-Diamond establishment located in a prime area, renowned for its elegance and service excellence.Enjoy...


  • Chicago, Illinois, United States Hongkong & Shanghai Hotels Group Full time

    Reservations AgentBusiness Unit: Hongkong & Shanghai Hotels GroupLocation: ChicagoThe Hongkong & Shanghai Hotels Group is in search of a dedicated Reservations Agent to enhance our team and contribute significantly to our guest-oriented service.Join a prestigious Five-Star Five-Diamond establishment located in a prime area. Opportunities for career...


  • Chicago, United States Fleetcor Full time

    Corpay is currently looking to hire a Team Lead within our Lodging division. This position falls under our TA Connections line of business and is located in Schaumburg, IL. In this role, you will be responsible for overseeing the agents assigned to the specific shift and ensuring that the scheduled functions and tasks of the Crew Accommodations desk are...

  • Sales Agent

    2 weeks ago


    Chicago, United States Turkish Airlines Full time

    Sales Agent Are you ready to embark on a rewarding career as a Sales Agent? At Turkish Airlines, known for its exceptional hospitality, we are seeking bright and enthusiastic individuals to join our welcoming team. As a Sales Agent, you will play a crucial role in providing outstanding passenger services, creating memorable experiences, and ensuring seamless...


  • Chicago, Illinois, United States Hongkong & Shanghai Hotels Group Full time

    Reservations AgentBusiness Unit: Hongkong & Shanghai Hotels GroupWe are looking for a dedicated Reservations Agent to enhance our team and contribute to our commitment to exceptional guest service.Join a prestigious Five-Star, Five-Diamond establishment located in a prime area. Benefit from opportunities for professional growth within a diverse multi-outlet...

  • Front Desk Agent

    3 months ago


    Chicago, United States Millennium Hotels Full time

    **Job Description** We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work...

  • Guest Service Agent

    3 months ago


    Chicago, United States Schulte Companies Full time

    Schulte Companies - 200 N Green St [Front Desk Agent / Concierge] As a Guest Service Agent at Schulte Companies, you'll: Greet guests and check them in/out; Answer phone calls and make reservations; Provide information about hotel amenities and local attractions; Handle guest complaints and resolve issues; Maintain accurate records and handle cash...

  • Ticket Booth Agent

    1 month ago


    Chicago, United States City Experiences Full time

    City Experiences is seeking Ticket Booth Agents for City Experiences operation in Chicago, IL.About Us: City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're...

  • Front Desk Agent

    3 months ago


    Chicago, United States Onni Group Full time

    ** Front Desk Agent** **Job Category****:** Hospitality **Requisition Number****:** FRONT002578 Showing 1 location **Job Details** **Description** The Front Desk Agent is responsible for checking guests in and out, running daily reports, handling guest transactions, and maintaining a bank, and answering guest inquiries. They must ensure that the front desk...

  • Travel Agent

    1 month ago


    Chicago, United States MENA TOURS & TRAVEL INC Full time

    Job DescriptionJob Description Benefits/PerksCompetitive CompensationGreat Work EnvironmentCareer Advancement OpportunitiesJob SummaryWe are seeking a Travel Agent to join our team! As our Travel Agent, you will spend your days communicating with Leisure and Corporate clients,  handling their travel needs, and planning their leisure and or business trips....

  • Travel Agent

    3 months ago


    Chicago, United States MENA TOURS & TRAVEL INC Full time

    Job DescriptionJob Description Benefits/PerksCompetitive CompensationGreat Work EnvironmentCareer Advancement OpportunitiesJob SummaryWe are seeking a Travel Agent to join our team! As our Travel Agent, you will spend your days communicating with Leisure and Corporate clients,  handling their travel needs, and planning their leisure and or business trips....