Community Manager

2 weeks ago

Waterbury, United States Sparks Group Full time

We are seeking a highly motivated and experienced Community Manager to join our team. This candidate will be assigned a to a class B/C property with 82 units. In this crucial role, you will be responsible for fostering a welcoming and vibrant community for residents, future residents, visitors, and staff. You will wear many hats, but your focus will always be on creating a seamless and positive experience for everyone.

Responsibilities:

  • Lead and mentor a team, providing ongoing training and development opportunities to ensure their success.
  • Manage the community budget, ensuring financial responsibility and maximizing profitability.
  • Oversee the leasing process, including applicant screening, rent collection, and maintaining a professional leasing office environment.
  • Deliver exceptional customer service by building relationships with residents, addressing concerns promptly, and maintaining a safe and clean community.
  • Collaborate with vendors and contractors to ensure timely work completion and maintain positive relationships.
  • Prepare and submit reports to keep stakeholders informed of community performance.

Qualifications:

  • Bachelors degree preferred; minimum of a high school diploma or equivalent required.
  • Three or more years of experience in property management, with at least one year in a Community Manager role.
  • Proven ability to lead and motivate a team in a collaborative environment.
  • Strong financial acumen with experience in budgeting and reporting.
  • Excellent customer service skills with a focus on building positive relationships.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is a plus.
  • Working knowledge of Fair Housing Laws and industry best practices.
  • Ability to multitask, prioritize workloads, and meet deadlines in a fast-paced environment.

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