Leave & Benefits Coordinator
4 weeks ago
Our Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way. The services we provide contribute greatly to the overall patient and member experience, supporting our reputation for excellence.
The Leave and Benefits Coordinator is responsible for performing administrative and professional level functions of all leave items related to the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Long Term Disability (LTD), Sick Leave, N.Y. DBL/PFL and other related state and federal leave programs, as well as other Benefits Customer Service-related matters. The position serves as the subject matter expert for the leave programs and is responsible for program compliance and will serve as customer service liaison to the client groups for benefits related inquiries.
- Interprets and administers leave programs and policies in accordance with applicable federal and state employment laws with absence management vendor.
- Advises, counsels, and educates employees on leave policies, procedures, and programs.
- Assists employees regarding eligibility concerns following vendors determination.
- Opens claims in the absence management system when needed.
- Assist and support the facilitation of all medical information when needed and ensures that HIPAA and Employee Privacy guidelines are effectively executed.
- Manages all administrative aspects of leave claims and works closely with Payroll and department timekeepers to ensure that leave time processing and tracking in timekeeping system is accurate and delivered timely.
- Responsible for the entering and updating of employee records in HRIS relative to leave start and end dates.
- Coordinates and arranges benefit premium payments through the communications process with payroll for individuals that will be on leave without paid time.
- Produces and manages reporting metrics and analytics for all leave programs when needed by extracting from the vendor site.
- Maintains confidentiality of sensitive information.
- Must comply with all HIPAA rules regarding authorized use, training, storage and destruction of PHI.
- Research and remains aware of changes of applicable laws (i.e.: FMLA, HIPPA, ADA, etc.).
- Maintains traffic flow of benefits inquiries through the Corporate Benefits email inbox.
- Collaborates with other Benefits, Compensation and HRIS Team members to ensure data and other relevant information and communications produce the best possible employee experience.
- Performs other duties as assigned.
- Associates or Bachelor's degree in Human Resources, or related field required.
- Experience with leaves of absence preferably in NY/NYC
- SHRM-CP or SHRM-SCP preferred.
- Excellent interpersonal and customer service skills with ability to clearly communicate related policies in easily understood terms.
- Excellent organizational skills and attention to detail.
- Understanding of laws, regulations, and of policies, i.e. sick, vacation, NY Safe and Sick, PTO DBL/PFL, etc.
- Proficient with Microsoft Office Suite or related software.
- Experience with HRIS systems is preferred.
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