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Quality Supervisor

1 month ago

Lumberton, United States Zurn Elkay Full time

Quality Supervisor

The Company

Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.

Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today's leading international suppliers of plumbing and water delivery solutions.

Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you'll visit our website and learn more about Zurn Elkay at zurnelkay.com.

If you're ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family

The Quality Supervisor is responsible for QMS including overseeing inspection and testing of materials, parts, and products to ensure adherence to established standards of strength, quality, and endurance. Scope includes providing direction to Associates while developing Team Leads, Technicians, and Teammates through effective coaching, communication, and training. This position requires innovative approaches to problem solving and the ability to develop timely action plans for resolution while driving the tactical execution of the quality management system.

Essential Job job Functions

~ Provide leadership and tactical oversight of the quality process
~ Applies total quality management tools and approaches to analytical and reporting processes
~ Designs, implements, and maintains quality control training programs / processes
~ Support NPD launches and be actively involved in quality planning
~ Develop and recommend test procedures for products, raw materials, and maintain test equipment
~ Provide leadership, mentoring, and supervision of Quality Associates
~ Develops, justifies, and implements QA process improvements
~ Ensures the implementation, proper execution, and maintenance of quality control plans and procedures
~ Work closely with manufacturing and other support functions to troubleshoot compliance issues in real-time
~ Support QA and Ops staff in coordination of, preparation for, and follow-up of internal / external audits and customer issues
~ Participate in and lead Quality focused Kaizen events and root cause analysis

Additional Responsibilities

~ Responsible for the quality of the manufacturing measurement systems, the fulfillment of customer specific requirements applicable to Engineering and Operations
~ Ensure new products and processes are properly implemented to the release to manufacturing
~ Analyze current processes, develop tactics, metrics, and scorecards integrated into the site's VDM
~ Institute data-driven process improvements which will link Quality, Manufacturing, Planning & Scheduling, Engineering, and Customer Service objectives and goals
~ Drive and oversee a robust system for quality tool and gage calibration compliance
~ Drive quality standards throughout organization and serve as the advocate and voice of quality throughout the business creating a common culture of quality through communication, training, and cross-functional engagement
~Work in collaboration with NPD and Sourcing teams to complete PPAP requirements, partner in supplier quality improvement projects and resolve quality issues
~ Quality System management to include:
1. Gage calibration
2. Nonconforming material control
3. Customer complaints
4. FMEA's
5. Process control plans
6. SPC needs
7. Document management
8. Audit management
9. Quality training
10. Supplier performance / incoming inspections
11. PPAP / First article - benchmark management
12. Capability studies
13. PCIC
14. Gage R&R

Scope

~ This is a Supervisor level position with 1-3 direct reports
~ Quality Technicians

Education & Experience

~ Minimum 3 years production quality experience within a manufacturing environment
~ 2+ years experience implementing and leading quality systems and teams
~ 2+ years of supplier quality experience
~ Bachelor's degree strongly preferred, will consider combination of education and experience
~ Knowledge and experience using lean manufacturing concepts
~ Proficient with MS Office products
~ Demonstrated experience analyzing data using spreadsheet applications and leveraging data to drive fact-based decision making and process improvement
~ Leand and/or Six Sigma experience highly preferred

Knowledge, Skills, Abilities & Behaviors

~ Strong problem-solving and continuous improvement mindset
~ Excellent oral and written communication skills
~ Organized with high attention to detail
~ "Customer first" commitment
~ Able to engage effectively in a team environment and successfully navigate relationships with direct reports, peers, and leadership
~ Able to follow processes, make timely, sound decisions, prioritize, manage time effectively, and learn quickly
~ Able to work flexible hours including OT and weekends on an occasional basis
~ Extremely strong leadership skills including presentation, project management, multi-tasking, and influencing

Physical Demands & Working Conditions

Moderate physical demands. Work is performed normally within an office setting. Daily and as-needed time spent in the manufacturing environment. Minimal travel required. This is not a remote position; remote work may be performed when approved by leadership.

Total Rewards and Benefits
  • Competitive Salary
  • Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
  • Matching 401(k) Contribution
  • Health Savings Account
  • Up to 3 Weeks Vacation
  • 12 Paid Holidays
  • Annual Bonus Eligibility
  • Educational Reimbursement
  • Matching Gift Program

**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**

Equal Opportunity Employer - Minority/Female/Disability/Veteran