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Community Support Supervisor

2 months ago

Quincy, United States Burrell Behavioral Health Full time

Job Description:

Job Title: Community Support SupervisorLocation: Quincy, IllinoisDepartment: Preferred Family Healthcare - Outpatient ServicesEmployment Type: Full-timeShift: Monday - Friday

Job Summary:Are you a passionate and dedicated Community Support Supervisor looking to make a positive impact in the lives of individuals with mental health and substance use disorders? Join our team as a Community Support Supervisor

As a Community Support Supervisor, you'll oversee service provision, ensuring compliance with regulatory standards and program quality improvement indicators. You'll establish effective working relationships with other agencies, coordinate services, and promote integration of clinical and community support services.

In this role, you will also have a direct positive impact on the lives of clients in need by providing counseling services to individuals with mental health and/or substance use disorders. You'll collaborate with clients to develop individualized treatment plans, facilitate counseling sessions, and provide comprehensive support throughout their recovery journey.

The Community Support Supervisor position offers...

+ All-Inclusive Employee Benefits Package - A robust employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more

+ Telemedicine- 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits with copays as low as $15 if enrolled in health benefits

+ Employee Assistance Program- 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

+ Paid Time Off - 29 days per year including vacation & holiday pay

+ Premier Training - Encompassing initial immersive onboarding, continuous skill enhancement, comprehensive curricula, and a supportive learning atmosphere.

+ Professional Growth Pathways - Abundant prospects for upward mobility and advancement, fostered by a promotion-from-within philosophy

+ Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Supervisor Responsibilities:

+ Establish and maintain effective working relationships with other agencies in the communities served

+ Complete monthly record reviews to ensure compliance with regulatory standards and program quality improvement indicators

+ Provide oversight for service provision and conduct spot checks on staff documentation accuracy

+ Monitor progress notes for regulatory compliance and reference to treatment plans

+ Coordinate services and collaborate with outside agencies to provide comprehensive services to clients

+ Develop and implement annual training schedules for Community Support Specialists

+ Ensure all policies and procedures are implemented to guide service provision

+ Provide uninterrupted coverage by scheduling associates and arranging substitute coverage

+ Complete associate evaluations and provide clinical direction and supervision

Counseling Responsibilities:

+ Participate in client screening/assessment processes under licensed/qualified counselor supervision

+ Develop individualized treatment plans aligned with regulatory guidelines

+ Maintain timely and accurate documentation of services provided

+ Facilitate group counseling, family conferences, and individual sessions

+ Assist clients in transitioning through the recovery process

+ Complete required training and professional development

+ Foster positive relationships with clients, referral sources, and colleagues

+ Manage crisis situations and notify supervisors as per policies

Education and/or Experience Qualifications:

+ A Qualified Mental Health Professional meeting one of the following criteria:

+ An individual who possesses a master's or doctoral degree in counseling and guidance, rehabilitation counseling, social work, psychology, pastoral counseling, family therapy, or a related field and has: Successfully completed 1,000 hours of practicum and/or internship under clinical and educational supervision; or One year of documented clinical experience under the supervision of a QMHP.

+ Any individual identified as an LPHA.

+ An occupational therapist who holds a valid license in Illinois with at least one year of clinical experience in a mental health setting.

+ A registered professional nurse who holds a valid license in Illinois and has training in mental health services or one year of clinical experience, under supervision, in treating problems related to mental illness, or specialized training in the treatment of children and adolescents.

+ OR......

+ A Mental Health Professional (MHP) ? An individual who provides services under the supervision of a Qualified Mental Health Professional and who possesses:

+ A bachelor's degree in counseling and guidance, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or a related human service field;

+ A bachelor's degree in any other field with two years of supervised clinical experience in a mental health setting;

+ A practical nurse license under the Illinois Nurse Practice Act

+ A certificate of psychiatric rehabilitation from a DHS-approved program, plus a high school diploma or GED, plus 2 years of experience in providing mental health services;

+ A recovery support specialist certified by, and in good standing with, the Illinois Alcohol and Other Drug Abuse Professional Certification Association, Inc.;

+ A family partnership professional certificate from and in good standing with the Illinois Alcohol and Other Drug Abuse Professional Certification Association, Inc.;

+ An occupational therapy assistant licensed under the Illinois Occupational Therapy Practice Act with at least one year of experience in a mental health setting;

+ A minimum of a high school diploma or GED and 5 years supervised clinical experience in mental health or human services; or

+ Any individual employed as an MHP prior to July 1, 2013 may continue to be so designated unless employment changes.

Additional Qualifications:

+ Knowledge of case management and rehabilitation methods

+ Strong supervisory and training skills

+ Ability to communicate ideas clearly and effectively

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightlis top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

+ 200 locations

+ 4 states

+ 19 subsidiaries and/or affiliates

+ 5k+ employees