Hotel Front Desk Night Auditor

2 weeks ago

Newbury, United States Bluebird Sunapee Full time
Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today

Responsibilities

•Other Duties as Assigned
•Ensure all guests feel they are having an exceptional experience at the property
•Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
•Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
•Perform additional bookkeeping, administrative, and accounting procedures as required

Qualifications

•Experience in the hospitality industry or guest services is preferred, but not required
•High school diploma or equivalent required; some college preferred
•Requires a flexible schedule that allows for overnight shift hours
•Excellent customer service and communication skills are required
•Computer proficiency is required; experience with accounting or reservation software is preferred

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