Customer Trainer Staff

3 months ago


Norristown, United States Lockheed Martin Corporation Full time
Job ID: 668757BR
Date posted: Jul. 02, 2024

Description:WHO WE ARE

Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering.

WHAT WE'RE DOING

At Lockheed Martin, we're revolutionizing the aerospace and defense sector through groundbreaking technology, advanced manufacturing processes, and a world-class team of professionals. Our mission-driven approach and unwavering dedication to excellence ensure that we continue to deliver superior products and solutions to our customers around the world.

THE WORK

This position is in support of Global Sustainment (GS) product design and delivery for RMS-C6ISR programs in Valley Forge, PA. The successful candidate will support development of all tasks associated with technical publications (TP) and training, with a focus on training development and conduct. The position requires that the hiring candidate writes, rewrites, and/or edits training materials as well as technical documents such as technical procedure manuals, user manuals, and related technical documents to communicate clearly and effectively technical specifications and instructions to a wide range of audiences. The person selected for this position must acquire subject knowledge through familiarization of the system(s) through hands-on operation and by interviewing product developers and referring to technical specifications, blueprints, and engineering illustrations. The successful candidate shall also develop, and present instructional materials and responsibilities include, but are not limited to, development of instructor led training and course content, identifying student learning objectives, preparation of course syllabi, lesson plans, testing, development of student manuals and the evaluation and quality assurance of training materials and procedures. The candidate must be familiar with identifying required engineering source data and incorporating approved information into support products.

This position requires basic knowledge of computer hardware, networking, and maintenance processes. The candidate will provide Subject Matter Expert (SME) support during formal training courses. The candidate will develop training material specific to the program, which will be used for official training and periodic training refreshers. Selected candidate must be a confident public speaker and have excellent written communications skills. Candidate must be able to interface with customer representatives and leadership as well as LM Program leadership. Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Basic Qualifications:
To be qualified to interview for this role, you will need to possess these basic qualifications:

- Basic Instructor Skills
- Technical expertise with ability to impart knowledge, skills, and understanding of the RMS-C6ISR program systems to product end-users.
- The selected candidate must also be proficient in the MS Office suite of products, including Word, Excel, and Power Point.
- Excellent people skills and ability to communicate with people at varying professional levels
- Demonstrated team leadership
- This position requires travel to other locations as needed. Overall travel is estimated at 10-20%.
- Active Top-Secret clearance (TS/SCI)
PLEASE NOTE:
- Applicants selected must successfully pass a background investigation and drug test.
Additionally, any roles requiring Department of Defense Security Clearances will require US Citizenship.
Desired Skills:
Preferably, you should also have these desired skills:
- The selected candidate must have professional writing experience, including editing and proofreading.
-Network training experience
- Logistics engineering skills
- Air Defense and Mission Planning experience
- Familiar with Radio Frequency (RF) Communications and Command & Control (C2) systems
- Experience working with engineering personnel in determination of system capabilities and schedules and will be required to schedule and lead product testing in the laboratory.
-Experience in planning and conducting training for product end-users and stakeholders.
-Familiarity with agile software development processes.
- Experience developing operations or maintenance training for complex electronic systems.
Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.
Clearance Level: TS/SCI
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: 4x10 hour day, 3 days off per week
Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.

With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.

If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level: Experienced Professional
Business Unit: RMS
Relocation Available: Possible
Career Area: Logistics
Type: Full-Time
Shift: First

  • Norristown, Pennsylvania, United States Lockheed Martin Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Customer Trainer to join our team at Lockheed Martin. As a Senior Customer Trainer, you will be responsible for developing and delivering training programs to customers, ensuring they have the necessary skills and knowledge to effectively use our products and services.Key...


  • Norristown, Pennsylvania, United States Lockheed Martin Full time

    About the RoleThis is a challenging and rewarding opportunity to join Lockheed Martin as a Senior Customer Trainer. As a key member of our team, you will be responsible for developing and delivering training programs to support the success of our customers.Key ResponsibilitiesDevelop and deliver training programs to support the success of our...


  • Norristown, United States Globus Medical Full time

    At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to...

  • Customer Trainer Staff

    3 months ago


    Norristown, United States Lockheed Martin Full time

    Description:WHO WE ARELockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge...


  • Norristown, Pennsylvania, United States Lockheed Martin Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Trainer Staff. This role will be responsible for supporting the development of technical publications and training materials for the RMS-C6ISR program.Key ResponsibilitiesDevelop and deliver training materials and courses for product end-users and...


  • Norristown, United States Lockheed Martin Full time

    Description:WHO WE ARELockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge...

  • Fitness Enthusiast

    1 day ago


    Norristown, Pennsylvania, United States Orangetheory - Franchise #0141 Full time

    Job OpportunityWe are seeking a highly motivated and enthusiastic individual to join our team as a Fitness Studio Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences, promoting our fitness services, and contributing to the growth and success of our studio.Key Responsibilities:Provide...


  • Norristown, Pennsylvania, United States Cardiology Consultants of Philadelphia, PC Full time

    **Job Summary**Cardiology Consultants of Philadelphia, PC is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our medical office staff, you will be responsible for providing exceptional patient care and administrative support.Responsibilities:Respond to and resolve patient inquiries and...


  • Norristown, United States O'Donnell Metal Fabricators, Inc. Full time

    Job DescriptionJob DescriptionAre you passionate about providing excellent customer service and solving problems, but feeling unfulfilled in your current position? Join the team at Alpha 1 HVAC where you can have an immediate positive impact on people's lives! We live our values, Cultivate personal and professional growth, Reliability, Integrity,...


  • Norristown, Pennsylvania, United States Great Clips Full time

    Unlock Your Potential as a Hair Stylist at Great ClipsWe're seeking talented and passionate hair stylists to join our team at Great Clips, the world's largest salon brand. As a hair stylist at Great Clips, you'll have the opportunity to work with a diverse range of clients, develop your skills, and advance your career in a supportive and dynamic...


  • Norristown, United States TLC Plumbing, Heating, & Cooling Full time

    Our company, TLC Plumbing, Heating, Cooling, has been in operation since 2011 but its roots go back many decades. We are currently seeking a CSR for our commercial division. TLC is a family owned and operated business which means we have a vested interest in our employees and our work culture. Our ideal candidate is a caring, self-motivated individual who is...


  • Norristown, United States CorVel Enterprise Comp, Inc. Full time

    Job DescriptionJob DescriptionThe Customer Service Supervisor will be responsible for daily operations within the Provider Relations department. The Supervisor manages and prioritizes staff daily work assignments necessary to ensure the timely and accurate processing of internal and external requests along with appeal submissions. Additionally the supervisor...


  • Norristown, United States CorVel Corporation Full time

    The Customer Service Supervisor will be responsible for daily operations within the Provider Relations department. The Supervisor manages and prioritizes staff daily work assignments necessary to ensure the timely and accurate processing of internal and external requests along with appeal submissions. Additionally the supervisor works to reduce response...


  • Norristown, United States CarVision Inc. Full time

    Job DescriptionJob DescriptionDo you have a positive personality and a competitive spirit? What about sales or customer service experience? Are you eager to work in a highly-productive and fast-paced environment? If you answered yes, then consider applying to join our motivated team! Who We AreAt Car Vision , we strive to make every customer a customer for...


  • Norristown, United States Car Vision Full time

    Do you have a positive personality and a competitive spirit? What about sales or customer service experience? Are you eager to work in a highly-productive and fast-paced environment? If you answered yes, then consider applying to join our motivated team! Who We Are At Car Vision , we strive to make every customer a customer for life. Happy employees make...


  • Norristown, Pennsylvania, United States Suburban Community Hospital Full time

    About Suburban Community HospitalSuburban Community Hospital is a leading healthcare provider in the region, committed to delivering high-quality medical care and exceptional patient experiences.Job SummaryWe are seeking a skilled and customer-focused PBX Operator to join our team. As a key member of our hospital's front desk, you will be responsible for...


  • Norristown, United States Public Health Management Corporation Full time

    PHMC is proud to be a leader in public health. PHMC requires all employees to be fully vaccinated for COVID-19 before the first day of employment. We will offer the vaccination at no cost via our Health Centers. SUBSIDIARY: Carson Valley Children's Aid PROGRAM: Intensive Behavioral Health Services (IBHS) - Montgomery & Delaware Counties ROLE TYPE:...


  • Norristown, United States Lockheed Martin Full time

    Description:The Mk21A team is seeking an experienced Software Lead to provide key technical leadership to their development teams.The chosen candidate will lead design, development and test of software products utilized in the development of two deliverable National Instrument based test stations. Will perform software engineering lifecycle, following the...

  • Systems Engineer

    4 weeks ago


    Norristown, United States Lockheed Martin Full time

    Description:The coolest jobs on this planet… or anyother… are with Lockheed Martin Space!At the dawn of a new space age, Lockheed Martin isa pioneer, partner, innovator and builder. Ouramazing men and women are on a mission to make adifference in the world and every day we use ourunique skills and experiences to create, design andbuild solutions to some...


  • Norristown, United States PHMC Full time

    PHMC is proud to be a leader in public health. PHMC requires all employees to be fully vaccinated for COVID-19 before the first day of employment. We will offer the vaccination at no cost via our Health Centers.SUBSIDIARY: Carson Valley Children's AidPROGRAM: Intensive Behavioral Health Services (IBHS) - Montgomery & Delaware CountiesROLE TYPE:...