Customer Trainer Senior

3 months ago

Norristown, United States Lockheed Martin Full time

Description:WHO WE ARE

Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering.

WHAT WE'RE DOING

At Lockheed Martin, we're revolutionizing the aerospace and defense sector through groundbreaking technology, advanced manufacturing processes, and a world-class team of professionals. Our mission-driven approach and unwavering dedication to excellence ensure that we continue to deliver superior products and solutions to our customers around the world.

THE WORK

This position is in support of Global Sustainment (GS) product design and delivery for RMS-C6ISR programs in Valley Forge, PA. The successful candidate will support development of all tasks associated with technical publications (TP) and training, with a focus on training development and conduct. The position requires that the hiring candidate writes, rewrites, and/or edits training materials as well as technical documents to a wide range of audiences. The person selected for this position must acquire subject knowledge through familiarization of the system(s) through hands-on operation and by interviewing product developers and referring to technical specifications, blueprints, and engineering illustrations. The successful candidate shall also develop, and present instructional materials and responsibilities include, but are not limited to, development of instructor led training and course content, identifying student learning objectives, preparation of course syllabi, lesson plans, testing, development of student manuals and the evaluation and quality assurance of training materials and procedures. The candidate should be familiar with identifying required engineering source data and incorporating approved information into support products.

This position requires basic knowledge of computer hardware, networking, and maintenance processes. The candidate will provide Subject Matter Expert (SME) support during formal training courses. The candidate will develop training material specific to the program, which will be used for official training and periodic training refreshers. Selected candidate must be a confident public speaker and have excellent written communications skills. Candidate must be able to interface with customer representatives and leadership as well as LM Program leadership. Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Basic Qualifications:
To be qualified to interview for this role, you will need to possess these basic qualifications:

- Basic Instructor Skills
- Technical expertise with ability to impart knowledge, skills, and understanding of the RMS-C6ISR program systems to product end-users.
- The selected candidate must also be proficient in the MS Office suite of products, including Word, Excel, and Power Point.
- Excellent people skills and ability to communicate with people at varying professional levels
- This position requires travel to other locations as needed. Overall travel is estimated at 10-20%.
- Active Top-Secret clearance (TS/SCI)

PLEASE NOTE:
- Applicants selected must successfully pass a background investigation and drug test.
Additionally, any roles requiring Department of Defense Security Clearances will require US Citizenship.
Desired Skills:
Preferably, you should also have these desired skills:
- The selected candidate must have professional writing experience, including editing and proofreading.
-Network training experience
- Logistics engineering skills
- Air Defense and Mission Planning experience
- Familiar with Radio Frequency (RF) Communications and Command & Control (C2) systems
- Experience working with engineering personnel in determination of system capabilities and schedules and will be required to schedule and lead product testing in the laboratory.
-Experience in planning and conducting training for product end-users and stakeholders.
-Familiarity with agile software development processes.
- Experience developing operations or maintenance training for complex electronic systems.
Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.
Clearance Level: TS/SCI
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: 4x10 hour day, 3 days off per week
Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.

With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.

If this sounds like a culture you connect with, you’re invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level: Experienced Professional
Business Unit: RMS
Relocation Available: Possible
Career Area: Logistics
Type: Full-Time
Shift: First

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