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Sr Mortgage Consultant
2 months ago
at Capitol Federal Savings Bank in Olathe, Kansas, United States
Job Description
Job Description:
Role
Maintains an active knowledge of all real-estate loan products and programs and an understanding of the qualifications requirements of each. Assists borrowers by recommending loan products that meet their needs and the Banks' lending guidelines. Completes the loan application with the borrower and gathers necessary documentation to begin the loan process. Responsible for developing business contacts and attracting mortgage customers. May require time spent away from the office marketing and connecting with other real-estate professionals.
Essential Duties & Responsibilities
Conducts the loan interview and secures the customer information necessary to initiate a loan transaction. This includes entering the appropriate data into the loan origination system with accuracy, and providing all regulatory required disclosures accurately and in a timely manner.
Responds to inquiries from prospective customers and provides information regarding all mortgage loan products, loan policies, Bank underwriting standards and Bank procedures. Includes communicating approvals and denials.
Responsible for generating new loan business and providing origination assistance to own customer base. Maintains close relations with others in the banking community, including Realtors, title companies and other banking professionals outside the Bank.
Cross-sells loan customers other Bank insurance products and retail services.
Perform other duties as assigned.
Participate in proactive team efforts to achieve departmental and company goals.
Must comply with current applicable laws, regulations and bank policies and procedures. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
Experience
Five years to eight years of similar or related experience, including preparatory experience.
Education/Certifications/Licenses
Incumbent is required to maintain their registration active and current with the National Mortgage Licensing System throughout their employment with the Bank.
Skills
Is knowledgeable of all mortgage lending and related consumer loan products.
A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.
CapFed is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
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