Systems Administrator Sr.

1 week ago


Harrisburg, United States CareerBuilder Full time

Job Description

Job Description

Location: Harrisburg, PA (remote)
Work Hours: 8-5 M-F
Benefits: Medical Insurance, Dental Insurance, Vision Insurance, 401K
Job Description
*** CMOD skills are the most important to look for in this role.
Key Responsibilities:
Strive for high level client satisfaction for the products/solutions supported. This includes all aspects of the z/OS system along with Broadcom and BMC products.
Capable of addressing all questions regarding the installation, configuration, and customization of z/OS systems
Respond to escalated problems in a timely and accurate manner, ensuring Service Level Agreements are met.
Attempt to reproduce reported problems, identify, and provide immediate workarounds to overcome problems.
Document resolutions to reported problems.
Identify product and documentation deficiencies and make suggestions for improvement.
Rotating 24x7 on-call support, scheduled among the team.
Analyze and resolve problems escalated within the organization.
Work with clients to define requirements for enhancement requests.
Contribute to qualifying and assessing clients expectations.
Follow up with clients to perform fixes and to confirm resolutions.
Documentation and knowledge administration.
Ticket and queue management of Incident, Problem and Change Management.
Other Responsibilities:
Demonstrate in-depth knowledge in IBM z Series Mainframes that include knowledge of industry standards, trends, and products.
Interface and communicate with mid-level client leadership that may include technical presentations.
Key Qualifications
Bachelor's degree and a minimum of 8 years experience in one or more technical disciplines, or equivalent experience. Expertise in System z (z Series) and z/OS.
Required skills:
Compuware (install and support

Abendaid/Xpediter/File -aid)
CMOD
ISPW administration
Broadcom products
BMC Control M and other BMC products
Optional skills:
CICS, DB2 and MQ
REXX, COBOL
ACF2
IBM z/OS Mainframe Practitioner Professional certificate
Company Description Overview

TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal.

We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.

We also have national recruiting centers that service our enterprise and MSP/VMS clients. We are a Secret Cleared Facility and our core competencies are Information Technology, Engineering, Customer Service/Call Center, Admin/Clerical,

Finance/Accounting,

Scientific/Clinical,

Sales/Marketing, Legal, Human Resources, Light Industrial (limited), and Professional across a range of industries.

The companys talented Recruiters and HR Specialists have backgrounds in many cutting-edge, high-performance industries making TechLink Systems an ideal partner for recruitment process outsourcing.

We look forward to our partnership with you

Company Description

OverviewTechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness. We also have national recruiting centers that service our enterprise and MSP/VMS clients. We are a Secret Cleared Facility and our core competencies are Information Technology, Engineering, Customer Service/Call Center, Admin/Clerical, Finance/Accounting, Scientific/Clinical, Sales/Marketing, Legal, Human Resources, Light Industrial (limited), and Professional across a range of industries. The companys talented Recruiters and HR Specialists have backgrounds in many cutting-edge, high-performance industries making TechLink Systems an ideal partner for recruitment process outsourcing.

We look forward to our partnership with you
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