Practice Assistant, Multispecialty

2 weeks ago

Haverhill, United States Mass General Brigham Full time

Description:

About Us

A member of Mass General Brigham Community Physicians, Pentucket Medical has been providing extraordinary healthcare to the residents of the Merrimack Valley for 50 years. With the latest in diagnostics, technology and research, we proudly offer unparalleled acute, chronic, and wellness care to our patients. Our primary care and specialty teams include more than 55 physicians, 40 nurse practitioners and physician assistants, and over 300 clinical and administrative support staff. With five sites located in the Merrimack Valley, Pentucket Medical provides access to care 7 days a week.

Our continued dedication to clinical excellence, focus on diversity, equity, and inclusion, and generous employee offerings, such as our competitive benefits package, allow our professionals to build an exciting career as we all work together to positively impact the health of our patients. Bring your talent to MGB Community Physicians and find out just how far it can take you Are you ready to join our team?

The Opportunity

We are seeking a full-time, 40-hour Practice Assistant to provide onsite administrative support to our practice located at 600 Primrose Street in Haverhill, MA. The desired schedule is Monday through Friday from 8:30am to 5:00pm.

We do our best to keep all employees in their assigned departments; however, you may also be asked to float to other departments or other sites in the Merrimack Valley/Tuscan area during orientation (for training/precepting purposes) or during times of staffing shortages/other extenuating circumstances (for cross-coverage purposes).

Responsibilities

  • Greet patients in a professional manner.
  • Register patient and check insurance eligibility using the appropriate eligibility system.
  • Obtain appropriate co-payment for service.
  • Answer telephones promptly and courteously, using the Pentucket Medical standard 3-part greeting.
  • Transfer, conference and park calls as appropriate.
  • Route calls according to department protocol.
  • Access, understand and accurately make appointments using the scheduling screens within the appropriate system.
  • Oversee waiting area and ensure that all patients are checked in.
  • Other duties as assigned.
Qualifications:

Qualifications

  • Education:
    • High school diploma or GED required.
  • Experience:
    • A minimum of 1 year of customer service experience required.
    • Previous experience in a medical office environment preferred.
  • Skills:
    • Bilingual (Spanish/English) preferred

EEO Statement

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Primary Location MA-Haverhill-PCP Pentucket Medical Associates Haverhill

Work Locations PCP Pentucket Medical Associates Haverhill One Parkway Haverhill 01830

Administrative Support

Job Administrative Support

Organization Mass General Brigham Community Physicians

Schedule Full-time

Standard Hours 40

Shift Day Job

Employee Regular

Job Posting Aug 27, 2024

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