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Prospect Development Coordinator
3 months ago
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses. Staff Level: S4 FLSA Status: Non-exempt Hours: Standard University business hours 8:30am – 5:00pm (academic year) 8:00am – 4:30pm (summer) Hours may vary based on operational needs. Job Type: Full-time Unionized Position Code: Not Applicable Job Description This role supports the daily operation of the Prospect Development and Research department. Under the direction of the ED, the Coordinator will support the review and maintenance of gift officer portfolios by updating, adding or removing assignments to achieve desired portfolio balance. They will assist Prospect Research in the creation and composing of succinct event biographies, preparing event brief deliverables for a variety of events, and enriching high-value prospect records. They perform a vital role by making data integrity and data maintenance a daily task, assisting authorized CRM users by ensuring that prospect record updates are accomplished in a timely, accurate fashion, leading to more efficient fundraising. This position interprets requested record updates and compares against established guidelines and definitions to make accurate adjustments to the database. The coordinator will also perform routine budget support and reconciliation for the department. Qualifications A bachelor’s degree is required. Prior higher education advancement background preferred but not required. Experience working with constituent relationship management (CRM) systems preferred. Strength in Windows-based applications, specifically Microsoft Office required. Adaptability, able to learn new systems quickly. Accuracy and timeliness of CRM updates. Growth mindset; ability to remain open to new learning opportunities and problem solving. Ability to uphold the values Advancement and External Affairs: Collaborative, Respectful, Aligned, Future-focused, and Trusted. Job Specific Qualifications Meticulous attention to detail, ability to perform assigned tasks with consistency and quality. Reasoning skills, ability to identify whether requests are aligned with established guidelines and practices. Strong organizational and interpersonal skills, including diplomacy, tact, discretion, and the ability to maintain the utmost confidentiality inside and outside AEA. Must be able to work independently yet successfully interface with a team. Excellent oral and written communication skills and demonstrated success in managing multiple projects. Responsibilities Validate, process and code CRM prospect status changes and biographical change requests submitted by the fundraising staff. Validate and process prospect requests that are submitted by the fundraising staff, including but not limited to employment updates, relationship updates, and contact information updates. Monitor and report on data maintenance issues, including but not limited to, blank contact reports, inaccurate code use, missing designations and missing primary managers. Make recommendations on resolution and implement as approved. Field end-user questions regarding use of the CRM in relation to the Prospect Management Guidelines and best practices for data entry. Recommend, add and remove prospect manager assignments using the Research Request workflow in relation to established priorities for assignment placement. Assist with portfolio transition review and process resulting assignment changes in the CRM. Validate accepted opportunities by committing corresponding revenue transactions to documented fundraising work. Support/Assist Prospect Research in drafting biographies and compiling event briefing documents for AEA events, with special emphasis on briefs for the University suite for scheduled athletic games. Create and monitor news alerts for University top prospects and distribute updates to relevant prospect managers and the Principal Gift team on a weekly basis. Submit/Coordinate changes with constituent records. Review records of high-value prospects to ensure continuity of available information, with focus on biographical, asset, and relationship fields. Other duties as assigned. Application Instructions In addition to completing an online application, please attach a resume and cover letter. About Syracuse University Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience. EEO Statement Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities. Commitment to Supporting and Hiring Veterans Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. Commitment to a Diverse and Inclusive Campus Community Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. #J-18808-Ljbffr
