[Hybrid] Digital Marketing Manager CRM

2 weeks ago

Ridgefield Park, United States Jnd Corp Full time

Job Title: Marketing MangerJob Type: Regular Full-Time, HourlyMore than 3yrs of experience preferredLocation85 Challenger Rd., Ridgefield Park, NJ, USAHybrid: 4 days on siteBenefitsMedical Insurance (Health, Dental & Vision)401(k) with Company MatchPaid Time OffH1B/Green Card Sponsorship for qualified employeeHands-on experience at global industry leader SamsungOpportunities for career advancementTop SkillsCRM planning and execution experienceCampaign analysis and optimizationDay-to-day project and agency managementPosition OverviewThe Digital Marketing Manager CRM role will be an email marketing subject matter expert building relationships with cross-functional teams to influence, drive sales and build breakthrough CRM programs.Management of best in class CRM programs including development of test and learn activations, applying learnings to future activations, audience management and a keen eye for detail and quality assurance.Must be comfortable working in a fast-paced environment with a willingness to rapidly pivot when the business requires doing so.Vision to identify new opportunities throughout the consumer engagement journey to grow awareness, engagement and conversion.Ability to manage internal stakeholders across the organization, and agility to influence and collaborate across other vertical teams in a highly matrixed environment.Willingness to partner with Senior Manager to execute day-to-day management of CRM channel across Home Entertainment categories.ResponsibilitiesManage day-to-day CRM communications calendar and execution across all Home Entertainment categoriesAnalyze post campaign performanceAlign CRM creative across HE teams to create fit-for-purpose, consumer-centric copy & content to impact the HE business driving traffic to samsung.com, yield conversions and being mindful of consumer journey phase and intentPartner with corporate marketing team, adhering to governance council processes, ensuring all documentation is complete so Home Entertainment campaigns are prioritized in the waterfall among other categories and receive fair share of voice within the Samsung email channelManage execution of CRM campaigns via JIRA tickets with agency partners ensuring clear communication and prompt response time to ensure campaigns are sent on time and as intendedExplore new ideas to find process efficiencies and offer forward-thinking solutionsCore Competencies and SkillsStrategy and business acumenSelf-starter with desire to learn and contributeGreat collaborator and strong communication skillsPlanning & organization to manage multiple campaigns and workstreams at one timeAttuned to a teamwork environment, fast-paced rhythm, and a results-oriented cultureKnowledge of CRM principals and best practices as well as basic understanding of Adobe campaign manager, JIRA/Confluence and other data audience management systems.High proficiency of Microsoft Office is required with an emphasis on quantitative analysis (Excel) and the creation of presentations (PowerPoint)Strong analytical and quantitative skills including the ability to analyze reports, campaign performance and synthesize recommendationsKnowledge of how to use Adobe XD and/or Figma is recommendedDetailed FunctionsSetup briefs and manage tickets in JIRA to execute CRM programs in collaboration with agency partnersManage weekly inputs to governance council including campaign briefs, creative and post campaign analysisQA and provide clear feedback on email proofs across multiple devicesUnderstand key product RTBs and nuances between modelsUnderstand audience segmentation, data science modeling and developing campaign audiences within a proprietary toolManage agency outputs for CRM creative including ensuring creative aligns to brief, test plan is actionable, test and URL matrix is accuratePartner with Digital team members to understand workstreams for S.COM, social and paid media to ensure cohesive messaging and best landing experiences for email communicationsCollaborate with IMC and PM teams for creative feedbackClearly communicate stakeholder feedback to agency partnersShare key activity updates as contributor of the weekly CRM shareoutOur team of highly experienced developers offer a wide range of mobile application and software development positions. We also have opportunities in business operations and administrations, logistics, UX/UI design, and many moreOur vision is We Want to See You Grow to become the industry leader for both employee and company.For more information about JND, please visit www.jndsolutions.com#Samsung #Marketing Manager #NJ #Ridgefield Park #Marketing #Digital Marketing Manager #CRM #JND#J-18808-Ljbffr

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