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Business Development Representative, US Pest

2 months ago

Des Plaines, United States Rentokil Inc Full time
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period

For more information about our benefits, see below

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Job Summary

The primary purpose of a Residential Business Development Representative is to schedule inspections for Pest Control Consultants (PCC's) to meet with prospective customers from both inbound leads and outbound campaigns. This person will meet or exceed Baseline Sales Targets and meet or exceed KPIs while maintaining a customer service focus.

The BDR's may be required to support the inside sales team as needed to handle incoming sales calls. The primary purpose of this role is to sell and upsell our Pest Management Services and Products to residential prospects and current clientele professionally, profitably and ethically by executing the company designed sales process.

Principal Duties and Responsibilities
  • Effectively manage inbound leads [Marketing, phone calls,web form,web chat,vendor,other]
  • Executing outbound campaigns to assist in scheduling inspections for prospective customers
  • Gather qualifying information from customers and update CRM database with accurate information
  • Meets or exceeds minimum activity requirements as defined in KPIs (key performance indicators).
  • Communication- speaks with prospective clients- over the telephone, via email, or through web chat software- to discuss our value proposition and lines of business.
  • Tools- Makes effective use of Google Apps, CCM Scheduling, and SalesExec
  • Enthusiasm- Displays enthusiasm and treats all prospects with respect.
  • Conscientious- Shows self-discipline, acts dutifully, and aims to achieve against measures.
  • Maintain proficiency in key market segments and translate that knowledge into meaningful prospect benefits as appropriate including core competencies:
    • Products (all Lines of Business)
    • Services
    • Operations
  • Activity Tracking- Log call and email activity (attempts and notes) in tasks accurately and meet deadlines as appropriate.
  • Communicates details to sales partners for successful inspections. This includes taking good notes and conveying customer's needs via sales system, and where required via email/phone
  • Tracks and reports monthly commissions utilizing designated process
  • Organizes call and email activities to maximize customer interface time.
  • Archives and manages important email communications and documents.
CANDIDATE SUMMARY

Required Experience
  • 1+ years successful experience at a rapidly growing professional sales organisation.
  • 1+ years Call center experience
  • Proven history of driving sales results and achieving goals
  • Must possess superior verbal and written communication skills.
  • Experience in effectively collaborating with internal and external stakeholders
  • Proven success in a dynamic, fast paced environment
Formal Education, Qualifications or Training

High School Diploma or GED at a minimum

No licenses/certificates are required for this position.

Successfully meet pre-employment background screen.

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes:

Professional and Personal Growth
  • Multiple avenues to grow your career
  • Training and development programs available
  • Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
  • 401(k) retirement plan with company-matching contributions
Work-Life Balance
  • Vacation days & sick days
  • Company-paid holidays & floating holidays
  • A company mindset that prioritizes health, safety, and flexibility


We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.

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