Patient Administrative Associate
2 months ago
Description
Job Schedule: Part TimeStandard Hours: 24
Job Shift: Shift 1
Shift Details:
Work
where every moment
matters.
Every day, over 30,000 Hartford HealthCare colleagues come to work with one
thing in common: Pride in what we do, knowing every moment matters here.
We invite you to become part of Connecticuts most comprehensive healthcare
network.
Hartford Hospital is one of the largest and most respected teaching
hospitals in New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to
the largest robotic surgery center in the Northeast and the Center for
Education, Simulation and Innovation (CESI),
one of the most-advanced medical simulation training centers in the world. When
hospitals cannot provide the advanced care, expertise and new treatment options
their patients require, they turn to us.
Our brand NEW Emergency Department-based Observation Unit at
Hartford Hospital is a fast-paced, 20 bed unit devoted to the management of
patients requiring observation status. Our team of Registered Nurses,
Providers, Techs, administrative professionals and support staff is dedicated
specifically to this unit, where we continue to provide safe, personalized,
compassionate care to all our patients. This units focus is on the provision
of care to patients requiring a period of Observation before a medical decision
can be made regarding patient admission vs. discharge. All rooms are equipped
with new, state of the art technology to support even the most acute of
patients.
Position Summary
Under the direction of a Registered Nurse or Unit Manager, the Patient Administrative Associate performs delegated functions as a member of a patient care team by providing administrative support and communicating with members of the health care team, patients and families. This role contributes to the successful operation of the work area and functions in accordance with all existing regulatory and hospital standards, policies and procedures. Reports to Manager, Patient Unit.
Facilitates communications for the work area by: providing reception, information and assistance to customers; responding to requests for information regarding patient condition; coordinating and communicating information promptly, clearly and accurately to internal and external customers; and, as directed, requisitioning/facilitating the scheduling of diagnostic, therapeutic and other ancillary services.
Qualifications
REQUIRED:
Demonstrated ability to read, write, and speak English, and perform basic Mathematics.
Effective communication and interpersonal skills.
Basic computer skills required
Ability to perform physical effort as specified by position physical requirements and occupational exposure form.
PREFERRED:
High School Diploma or Equivalent
Hospital based or physician office work experience.
Demonstrated competencies in a related health field at Hartford Hospital
CPR validation may be required within three months of hire depending upon work area specific requirement
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
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