Intake Specialist I
2 weeks ago
Job Type Full-timeDescriptionLeading Through Mission & ValuesKeeping the organization's mission, and values at the forefront of decision making and action.Customer Communication and ResponsibilitiesGreet all walk-in customers and telephone calls promptly in a friendly "can do" and professional manner. Always use customers' names during interaction with them.Listen to customers to identify their needs "check for understanding". Be considerate; avoid confrontation and defensiveness when interacting with patients. Resolve customer situations/problems and request assistance if necessary.Intake CoordinationInform manager of any patient/customer problems, concerns, etc, with ordered services/products, if necessary and document in software and in Microsoft TeamsVerify that documentation qualifies patient for ordered services with minimal assistance. Complete software Insurance Verification queue for private insuranceNotify referral source and patient of patient financial responsibility, as well as protocol for set-up and refill expectations.Document payment plan and collect at least first payment prior to dispensing. Obtain a signed and dated Payment Plan, per Owens policy.Obtain clinical documents prior to initiating service, as required by insurance.Able to navigate BT and insurance verification platforms with some assistance. Intake ProcessEnsure that intakes are timely and accurate. Ensure that appropriate internal depts or outside agencies have necessary info to assure smooth coordination of care for patients.Responsible for new intake info for securing benefits and auth info prior to start of therapy.Check tasks throughout the day and address new orders.Document all conversations and correspondence with referral sources, as they occur. Scan referrals not in que and attach to patient Other ResponsibilitiesAnswer phones in a timely manner, addressing customer concerns immediately, escalate as needed to address concerns.Report all software and hardware (i.e., printers, fax machines, copy machine) issues to IT.Schedule patient appointments in software, as neededTakes initiative to obtain a basic understanding of insurance requirements for billing. Greet walk-in patients and address their needs; escalates as appropriate.Basic equipment troubleshooting and foundational knowledge of function after training.RequirementsExperience1 year of Customer Service experience. Preferred Knowledge of HCPC codes Preferred 1 year prior work experience in a medical setting.Preferred understanding of insurance authorization and reimbursement.EducationHigh School Diploma or equivalentSpecial SkillsProficient in Microsoft Office (Excel, Word, Outlook). Excellent customer service, phone skills.
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Client Relations Specialist I
1 week ago
Redding, California, United States Tri Counties Bank Full timePOSITION OVERVIEWAs a vital member of our financial services team, the Client Relations Specialist I plays a crucial role in supporting Financial Advisors in the management and servicing of investment accounts. This position emphasizes exceptional customer service and client retention, ensuring a seamless experience for our valued clients.COMPENSATIONThe...
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Early Recovery Specialist
2 months ago
Redding, United States Aegis Treatment Centers Full timeJob DescriptionJob DescriptionEarly Recovery SpecialistWe offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.Aegis, a Pinnacle Treatment Center Network, is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily. Our...
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Healthcare Support Specialist
2 weeks ago
Redding, California, United States Redding Rancheria Full timeJob Overview***Position remains open until filled.***The Redding Rancheria is looking for a Healthcare Support Specialist to join our team at the Trinity Health Center.POSITION SUMMARY:Under the supervision of the Nursing Director, this role is essential to the healthcare team, focusing on the provision and management of high-quality, direct patient...
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Healthcare Support Specialist
2 weeks ago
Redding, California, United States Redding Rancheria Full timePosition Overview***This position will remain open until filled.***The Redding Rancheria is in search of a Healthcare Support Specialist for its Trinity Health Center.ROLE SUMMARY:Under the supervision of the Nursing Director, this role is a vital component of the healthcare team, tasked with ensuring the provision of exceptional, direct patient...
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Campus Protection Specialist I
1 week ago
Redding, California, United States InsideHigherEd Full timeOverview of ResponsibilitiesPOSITION SUMMARY:The Shasta-Tehama-Trinity Joint Community College District is dedicated to fostering a secure and supportive environment for its diverse student body. Our campus, situated in a picturesque region, offers numerous outdoor activities and a welcoming community atmosphere. We are committed to ensuring equitable...
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Educational Support Specialist I/II
2 weeks ago
Redding, California, United States Columbia Elementary School District Full timeAbout the Employer The mission of our district is to foster learning for every student; we believe in no limits and no excuses. At Columbia Elementary School District, we emphasize three core priorities that we expect all employees to understand and support. Positive Relationships, Safety, and Communication: Students thrive when they have constructive...
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Nuclear Medicine Imaging Specialist
6 days ago
Redding, California, United States Shasta Regional Medical Center Full timeCertification Requirements:Required Certifications include: ACLS, BLS, PALS, NRP, Fire Card, IV Certification, and RDMS Certificate.Position Overview:The Nuclear Medicine Imaging Specialist collaborates effectively within a diverse healthcare team.This role is pivotal in delivering high-quality imaging services.Assists the Radiologist in executing both...
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Senior Family Therapy Specialist
2 weeks ago
Redding, California, United States Veterans Affairs, Veterans Health Administration Full timePosition Overview:This role is part of the Education Debt Reduction Program, which offers a reimbursement initiative for student loan payments. Eligible candidates must fulfill specific requirements and submit their application within a designated timeframe.Key Responsibilities:The incumbent will be integrated into the Mental Health Service Line, delivering...
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Travel Nurse RN ICU Specialist
5 days ago
Redding, California, United States Consolidated Medical Travel Full timeJob Title: Travel Nurse RN ICU SpecialistJob Summary:Consolidated Medical Travel is seeking a skilled and dedicated travel nurse to provide exceptional care in a dynamic ICU environment.Key Responsibilities:Deliver high-quality patient care in a fast-paced ICU settingCollaborate with interdisciplinary teams to ensure seamless patient careParticipate in...
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Mentor/ Program Specialist
2 weeks ago
Redding, United States Mains'l Full time $17Job DescriptionJob DescriptionAs “The Business of Hopes and Dreams,” we believe that with the spirit “yes-I-can” in your heart, you can overcome the culture of “oh-no-you-can’t” and thrive. Mains’l is looking for a full-time Program Specialist who has the mentality of “Yes-you-can!” Mains’l has the privilege of offering person-centered...
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Nuclear Medicine Imaging Specialist
2 weeks ago
Redding, California, United States Shasta Regional Medical Center Full timePosition OverviewThe Nuclear Medicine Technologist plays a crucial role in the healthcare team, collaborating effectively with various specialists to deliver exceptional imaging services.Key ResponsibilitiesImaging Quality: Ensure high standards of imaging quality while assisting the Radiologist in both diagnostic and therapeutic procedures.Image Processing:...
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Transportation Specialist I
3 months ago
Redding, United States Partnership HealthPlan of California Full timeOverview: To facilitate access to medical care by coordinating Non-Emergency Medical (NEMT) Transportation, Non-Medical Transportation (NMT) transportation and travel-related benefits for members. Coordinates care in collaboration with internal and external partners to help members overcome barriers to care created by lack of transportation....
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Redding, United States Blue Shield of CA Full timeYour Role The Medicare Appeals and Grievances Non-Clinical team receives, documents, investigates, refers, and coordinates grievances, appeals and complaints. The Appeals and Grievances Representative, Specialist will report to the Operations Supervisor. In this role you will be responsible for oversight of team reviewing, researching, and responding to...
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Licensed Therapist
6 days ago
Redding, United States Hire Health Full timeOverviewCounselor Pinnacle's Voice: A Tale of Transformation & Recovery "I found myself like a lot of people in a position I never thought I would be in. I needed help bad... It all started with a call... one of the easiest and hardest things I've ever done. Every day I wake up and think how good it feels and how lucky I am to have found this place."...
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Claims Training Specialist
7 days ago
Redding, California, United States Partnership HealthPlan of California Full timeJob SummaryWe are seeking a highly skilled Claims Training Specialist to join our team at Partnership HealthPlan of California. As a Claims Training Specialist, you will be responsible for training examiner and customer service level I staff on all related claim types for all PHC lines of business using AMISYS Advance system and Claims Operating Instruction...
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Plant Mechanic
11 hours ago
Redding, California, United States U.S. Department of the Interior Full timeJob SummaryThe U.S. Department of the Interior is seeking a highly skilled Plant Mechanic to join our team. As a Plant Mechanic, you will be responsible for maintaining, repairing, and modifying all mechanical equipment found in hydroelectric power plants and/or pumping plants.Key ResponsibilitiesMaintain, repair, or modify all mechanical equipment found in...
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Healthcare Customer Service Specialist
2 weeks ago
Redding, California, United States Sutter Health Full timeJoin Sutter Health: We are excited about your interest in becoming a part of our team!Organization: SOPS-Sutter Outpatient Services - AmadorPosition Overview: As the initial point of contact for patients at our medical facility, you will play a crucial role in ensuring a positive experience. This position is tailored for those working within an outpatient...
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Senior Social Worker
3 months ago
Redding, California, United States Department Of Veterans Affairs Full timeSummary Incumbent is assigned to the Mental Health Service, Addiction Recovery Treatment Services (ARTS) Program and functions as a part of an outpatient addiction interdisciplinary team. Services are carried out in full accordance with specific program goals and broad objectives of the VA health care system. The incumbent will act as a liaison between...
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Surgical Care Specialist
3 days ago
Redding, California, United States TravelNurseSource Full timeAbout the PositionWe are seeking a skilled Operating Room Nurse to join our team at TravelNurseSource. As a key member of our healthcare team, you will be responsible for providing high-quality patient care in a fast-paced surgical environment.Key ResponsibilitiesPlan, execute, direct, and evaluate direct and indirect nursing care given to surgical...
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Nuclear Medicine Imaging Specialist
2 weeks ago
Redding, California, United States Shasta Regional Medical Center Full timePosition OverviewThe Nuclear Medicine Technologist plays a crucial role in the healthcare team, working in tandem with various professionals to deliver exceptional imaging services.Key ResponsibilitiesProvide high-quality imaging services to support diagnostic and therapeutic procedures.Collaborate effectively with Radiologists to enhance patient care.Ensure...