Sr. Benefits Specialist

3 weeks ago

Fort Worth, United States FIRST CASH FINANCIAL SERVICES INC Full time
Description

Position at First Cash

What Makes a FirstCash Senior Benefits Specialist:
  • Assists with full administration of all benefits including medical, dental, vision, life insurance, FSA (Health & Dependent Care), HSA (Health Saving Account), Accident, Critical Illness, Hospital Indemnity, etc.
  • Monitors and supports benefit in arrears premium payments process for employees out on leave to pay their benefit premiums and process benefit terminations for non-payment.
  • Ensures the accuracy of all benefits enrollments in the HRIS system to provide vendors with accurate eligibility information.
  • Provides ongoing audits to ensure accuracy of all benefit data within HRIS system.
  • Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.
  • Assists employees regarding benefits claim issues and plan changes at escalated level of need and detail.
  • Assists with the open enrollment process and helps to answer escalated questions.
  • Manages benefits invoice processing and premium adjustments.
  • Process tuition reimbursement payments as applicable.
  • Updating and creating Standard Operating Procedures (SOP's).
  • Performs other duties as assigned.
  • Maintains employee confidence by keeping benefit information confidential.
Qualifications:
  • Bachelor's degree preferred. Professional certification a plus.
  • 3-5 years of Benefits Administration experience required. Prefer experience to be in a large, fast- paced environment.
  • Excellent oral and written communication skills
  • Computer skills: Proficient with Microsoft Office and HRIS systems
  • Excel vLookup, pivot tables and formula skills
  • Analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal skills
  • Ability to work in a team environment
  • Familiarity with UKG (desired, but not required)

Work Environment:

Location: Full-time, in-office position located downtown Fort Worth. When applicable and appropriate, consideration will be given to reasonable accommodation.

Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

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