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Call center Agent
2 months ago
Are you a motivated Customer Service Specialist interested in working for a world leader in financial services? If you have a positive, professional demeanor and understand the importance of keeping loyal customers happy, this opportunity is perfect for you Must be Local to ARIZONA Pay $23 per hour LOCAL AZ talent required, Talent will be commuting to Scottdale with 100% attendance required for the training period
Schedule: Hybrid training 8:30 AM-5 PM local HYBRID post-training 9:30 AM-6 PM local
TO APPLY: please email your resume to ana.valenzuela@randstadusa.com
Salary: $23 - $23.01 per hour
Shift: First
Work hours: 9:30 AM - 6 PM
Education: High School
Responsibilities
What you’ll be doing:
Serves as the initial point of contact for clients. Responds to requests for investment, fund, and account information.
Resolves general account issues.
Follows standardized processes to complete monetary and administrative transactions.
Documents and reports client feedback for process improvement efforts.
Uses a consultative approach to position products and services to clients.
Develops basic knowledge of Vanguard funds, products, and services, and of the overall Financial Services industry.
Participates in special projects and performs other duties as assigned.
This job is for you if you:
Have solid communication and relationship management skills.
Like to work hard in a professional environment that stresses respect and teamwork.
Excel in explaining complex information in ways that are easy to understand.
Want to be part of a small team that’s motivated by helping others and serving the best interests of Vanguard’s investors.
Skills
Telephone Etiquette
Microsoft Office
Administrative Duties
Data Entry (2 years of experience is required)
Answering Phones
Customer support
Call Center
Client Service
Qualifications
Years of experience: 3 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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