CUSTOMER CARE ADMIN SUPPORT

7 days ago

Decatur, United States VetJobs Full time
Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

This is a full time non-exempt position.

The successful candidate will have administrative duties along with exposure to collections, billing, order entry/scheduling, contract entry/maintenance and logistics management within a fast paced Customer Service & Sales environment.

RESPONSIBILITIES
  • Enter and maintain sales and purchase contracts
  • Process all put-thru station paperwork & maintain inventory sheets
  • Process payments to outside vendors
  • Research & bill truck detention charges to customers
  • Assist with order entry, cancellations, and changes
  • Document Processing for Customer requests
  • Process Export Documentation for shipments into Canada & Mexico
  • Assist with collections and receivables
  • Cross training on CCS responsibilities
  • Other reasonable tasks as assigned by supervisor


Additional Qualifications/Responsibilities

REQUIREMENTS
  • Ability to multi task is crucial to being successful in this job. Must adapt and perform consistently in a fast paced environment.
  • Exceptional verbal & written communication, & organizational skills
  • High regard for accuracy and attention to detail
  • Ability to collaborate well in a team environment. Must be committed to group goals and objectives and continually seek to improve
  • Must be able to receive direction from others and work independently while managing priorities
  • Must have a friendly & positive disposition
  • Proficiency in Microsoft Excel, Word, Power Point and Outlook required. ADM systems a plus.
  • Proficiency in clerical skills including keyboarding, data entry, filing, scanning, faxing and photo copying

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