Bilingual Customer Support Specialist

3 weeks ago


Andover, United States Webeeta Solutions Full time

**Bilingual Customer Support Specialist**

Location: GTA - Remote

Date: 2021-05-15

**Job Description**

The Customer Representative will be responsible for providing high quality, professional day to day service.

The ideal candidate will manage requests/queries and provide

technical support with an emphasis on building and nurturing customer and businesses relationship.

This position fulfills inquiries, provides support, as well as ensures adherence to customer service standards for each customer segment.

The incumbent will coordinate with other functions within Company as needed. The incumbent will be required to process orders, manage customer complaints, and/or customer issues and support

customers.

The ideal candidate will have a minimum of a high school diploma (post-secondary degree is preferred) and experience in a customer service or professional services environment where

they have developed a professional telephone manner and effective interpersonal communication skills.

In addition, the ideal candidate will have a sense of ownership, the ability to deal with issues with a sense of urgency and a commitment to continually seek out ways to improve customer satisfaction that translates into solid performance metric results.

Emotional intelligence with good judgment, composure under pressure and effective conflict resolution skills are also required.

**Responsibilities**

Strong technical skills in order to manipulate a variety of

applications including Microsoft Office, Brilliant Distinction systems, and preferred call center technologies include SAP, CRM, CTI and/or Web as required. Solid knowledge of

Companys processes, procedures, policies and products is expected. The ability to multitask (i.e. speaking, typing and browsing for information at the same time) is required.

**Qualifications**

Bachelors Degree or Equivalent Experience.

**Requirements**

**How to Apply**

To apply, please send your CV to jobs@webeeta.com with Job Title mentioned in the subject



  • Andover, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...


  • North Andover, United States TSD MOBILITY SOLUTIONS Full time

    Job DescriptionJob DescriptionDo you have a great attitude? Willing to learn? Would you like to join an established, growing SaaS platform provider to one of the largest sectors of our economy? TSD is a technology company specializing in solving business problems for auto manufacturers, rental car agencies and insurance companies worldwide. Learn the world...


  • North Andover, United States TSD MOBILITY SOLUTIONS Full time

    Job DescriptionJob DescriptionDo you have a great attitude? Willing to learn? Would you like to join an established, growing SaaS platform provider to one of the largest sectors of our economy? TSD is a technology company specializing in solving business problems for auto manufacturers, rental car agencies and insurance companies worldwide. Learn the world...


  • Andover, United States Dahlauto Full time

    At abra Auto Body, a division of Dahl Automotive, we value our team above all else and we look forward to supporting and challenging you to success in this critical role and through your career path. Join our team and become part of a legacy that is more than 100 years in the making! As a Customer Service Specialist or Body Shop Estimator, you will bring...

  • Customer Specialist

    4 days ago


    Andover, Minnesota, United States nVent Full time

    We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.You will provide customer support for our rapidly growing Data Center business within our Enclosures Segment.WHAT YOU WILL...


  • Andover, Minnesota, United States nVent Full time

    We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.You will provide customer support for our rapidly growing Data Center business within our Enclosures Segment.WHAT YOU WILL...


  • Andover, United States Vaco Full time

    Vaco has partnered with our client to hire an Order Support Specialist to join their team! In this position you will be responsible for handling incoming calls from clients, order entry, and order management (order updates, shipping updates, order errors, etc) Candidate with high level of customer service and attention to detail will excel in this role. ...


  • Andover, United States Vaco Full time

    Vaco has partnered with our client to hire an Order Support Specialist to join their team! In this position you will be responsible for handling incoming calls from clients, order entry, and order management (order updates, shipping updates, order errors, etc) Candidate with high level of customer service and attention to detail will excel in this role. This...

  • Sr Site Specialist

    4 weeks ago


    Andover, United States Thermo Fisher Scientific, Inc. Full time

    As part of the Thermo Fisher Scientific team, youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cl Inventory, Support, Specialist, Customer Service, Processing, Skills, Manufacturing, Retail


  • Andover, United States Bill Harris Dealerships Full time

    At Bill Harris Dealerships, our team members are our most valuable resource, and growth is encouraged through diligence, teamwork, and creativity. We are committed to an environment where the customer is always treated with respect and dignity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest...


  • Andover, United States Bill Harris Dealerships Full time

    At Bill Harris Dealerships, our team members are our most valuable resource, and growth is encouraged through diligence, teamwork, and creativity. We are committed to an environment where the customer is always treated with respect and dignity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest...


  • Andover, United States Capitol Care Full time

    **Position:** Direct Support Specialist **Location:** Andover, NJ **Shift:** Sun, Fri-Sat; 4pm-12am; Sun, Sat; 12am-8am **Job Description:** Assists individuals with intellectual/developmental disabilities to lead a independent life; assists with activities of daily living and encourages attitudes and behaviors that enhance community inclusion. **Essential...


  • Andover, Massachusetts, United States Amentum Full time

    Amentum provides training and education, intelligence analysis, and program management services to U.S. government and commercial clients around the globe. Our Senior Leaders, Subject Matter Experts, and Operational Specialists have direct, on-the-ground expertise in planning and executing the most critical missions our country and business sectors have...


  • Andover, United States MP RPO Full time

    **Who you are**: The Customer Service Support Representative will be the face of NEO Lab, working with our various clients to input prescriptions for a variety of orthodontic appliances. As you gain tenure you are required to learn about basic oral structure, tooth anatomy, tooth numbering systems and a wide variety of basic orthodontic appliances, with many...


  • Andover, United States Amentum Full time

    Amentum provides training and education, intelligence analysis, and program management services to U.S. government and commercial clients around the globe. Our Senior Leaders, Subject Matter Experts, and Operational Specialists have direct, on-the-ground expertise in planning and executing the most critical missions our country and business sectors have...


  • Andover, United States Amentum Full time

    Amentum is seeking an Administrative and Technical Support Specialist in Andover MA. The AA independently accomplishes general or routine office administrative tasks. The AA should have the expertise and qualifications to accomplish moderately complex administrative tasks with minimal guidance and assistance. Depending on the customer office, some tasks can...


  • Andover, United States MP RPO Full time

    Who you are: The Customer Service Support Representative will be the face of NEO Lab, working with our various clients to input prescriptions for a variety of orthodontic appliances. As you gain tenure you are required to learn about basic oral structure, tooth anatomy, tooth numbering systems and a wide variety of basic orthodontic appliances, with many...


  • Andover, United States MP RPO Full time

    Job DescriptionJob DescriptionWho you are: The Customer Service Support Representative will be the face of NEO Lab, working with our various clients to input prescriptions for a variety of orthodontic appliances. As you gain tenure you are required to learn about basic oral structure, tooth anatomy, tooth numbering systems and a wide variety of basic...


  • Andover, United States MP RPO Full time

    Who you are: The Customer Service Support Representative will be the face of NEO Lab, working with our various clients to input prescriptions for a variety of orthodontic appliances. As you gain tenure you are required to learn about basic oral structure, tooth anatomy, tooth numbering systems and a wide variety of basic orthodontic appliances, with many...


  • Andover, United States MP RPO Full time

    Who you are: The Customer Service Support Representative will be the face of NEO Lab, working with our various clients to input prescriptions for a variety of orthodontic appliances. As you gain tenure you are required to learn about basic oral structure, tooth anatomy, tooth numbering systems and a wide variety of basic orthodontic appliances, with many...