Customer Support Associate

3 weeks ago


North Andover, United States TSD MOBILITY SOLUTIONS Full time
Job DescriptionJob Description

Do you have a great attitude? Willing to learn? Would you like to join an established, growing SaaS platform provider to one of the largest sectors of our economy? TSD is a technology company specializing in solving business problems for auto manufacturers, rental car agencies and insurance companies worldwide. Learn the world of SaaS product delivery and the automotive industry while improving your technical and support skills. Come work for a small company with large clients: www.tsdweb.com

Responsibilities:

  • Offer excellent customer service assisting our clients with our software-as-a-service products via phone and email.
  • Leverage, develop and maintain a knowledgebase of problems and solutions to assist your teammates.
  • Provide accurate documentation in our ticketing system on each customer interaction noting details in incident or request, customer contact information, and progress or resolution.
  • Provide helpful, friendly support explaining application functionality, assisting current customers to increase their own knowledge of our software.
  • Troubleshoot and resolve navigation, software usage, and/or system and connectivity issues, escalating when necessary to ensure timely resolution.

Qualifications:

  • Excellent customer service, written and verbal communication, problem solving, and follow-up skills are essential
  • Proficiency in the Microsoft Office Suite of products
  • Bilingual Spanish a plus.

Please Note:

  • This is a full-time position with competitive salary and excellent benefits package; Visa sponsorship is not available.
Company DescriptionTSD designs and develops fleet mobility solutions for dealerships, automotive manufacturers, automotive groups, and car rental companies worldwide. TSD's car rental software and loaner car software powers over 16K automotive businesses today.Company DescriptionTSD designs and develops fleet mobility solutions for dealerships, automotive manufacturers, automotive groups, and car rental companies worldwide. TSD's car rental software and loaner car software powers over 16K automotive businesses today.

  • North Charleston, United States Atlantic Aviation Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Customer Support Associate Job Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Customer Support Associate position with Atlantic Aviation at...


  • North Charleston, United States Atlantic Aviation Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Customer Support Associate Job Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Customer Support Associate position with Atlantic Aviation at...

  • Mailroom Associate

    3 days ago


    North Grafton, United States Mailroom Associate Full time

    As a Mail Support, you will support different office operations: Copy/print/scanning, sort incoming mail/ packages, distribute correspondence to the correct department **Qualifications**: - High School Diploma or equivalent. - +1 year of related work experience (customer service, mailroom, etc). - Proficient with Microsoft Office programs. **Job Type**:...


  • Andover, United States themurphyadvantage.com Full time

    We are a family-owned dealership. We want to be a part of the community, not just another new and used car dealer. **What Were Looking For** We are seeking a Customer Service Associate with excellent customer service skills and a winning attitude. **What We Offer** * Top industry pay * A competitive and motivating environment * Immediate impact quick...


  • Andover, United States themurphyadvantage.com Full time

    We are a family-owned dealership. We want to be a part of the community, not just another new and used car dealer. **What Were Looking For** We are seeking a Customer Service Associate with excellent customer service skills and a winning attitude. **What We Offer** * Top industry pay * A competitive and motivating environment * Immediate impact quick...


  • Andover, United States North Brothers Ford Full time

    Our customer care representatives are responsible for handling customer calls, scheduling service check in times and follow up on service work preformed. We are seeking motivated professionals to become an integral part of our growing team! Previous experience in customer service and the service write up process is preferred but not required. We are looking...


  • Andover, United States North Brothers Ford Full time

    Our customer care representatives are responsible for handling customer calls, scheduling service check in times and follow up on service work preformed. We are seeking motivated professionals to become an integral part of our growing team! Previous experience in customer service and the service write up process is preferred but not required. We are looking...


  • Andover, Massachusetts, United States Foundever Full time

    Position: Referral Bonus Available Customer Support Representative (Inbound Calls Only)Location: Andover THIS IS A FULL TIME ON-SITE POSITION Sykes and Sitel are now FoundeverAt Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support, and warranty options. All our calls are inbound calls only - no...


  • Andover, United States Webeeta Solutions Full time

    **Bilingual Customer Support Specialist** Location: GTA - Remote Date: 2021-05-15 **Job Description** The Customer Representative will be responsible for providing high quality, professional day to day service. The ideal candidate will manage requests/queries and provide technical support with an emphasis on building and nurturing customer and businesses...


  • North Andover, United States MTM Insurance Associates, LLC Full time

    **About us** MTM Insurance Associates, LLC is a thriving independent insurance agency located in North Andover, MA. We pride ourselves on designing personal and commercial lines policies to meet the unique needs of our customers. Job Overview: We are seeking a highly motivated, enthusiastic, customer service representative to join our North Andover, MA...


  • Andover, United States Walker Metalsmiths Inc Full time

    Job DescriptionJob DescriptionWalker Metalsmiths has created handcrafted Celtic jewelry in Andover, NY for 40 years.  We are seeking a Customer Service And Sales Associate to join our team! You will be responsible for helping customers by taking orders, both in person and by phone, providing product and service information and resolving order related...


  • North Andover, United States CVS Full time

    Overnight Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively...


  • Andover, United States Straumann Group Full time

    **#ChangeMakers** Ready to make an impact? We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to drive...

  • Sales Associate

    2 weeks ago


    North Andover, United States Rocky's Ace Hardware Full time

    **Position Summary**: This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the...


  • North Andover, United States TJX Companies Full time

    Opportunity: Contribute To The Growth Of Your Career. Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a Sales Associate, Retail Sales, Customer Experience, Associate, Retail, Sales


  • Andover, United States MP RPO Full time

    **Who you are**: The Customer Service Support Representative will be the face of NEO Lab, working with our various clients to input prescriptions for a variety of orthodontic appliances. As you gain tenure you are required to learn about basic oral structure, tooth anatomy, tooth numbering systems and a wide variety of basic orthodontic appliances, with many...


  • Andover, United States SPAR International Full time

    **REF2684 - Customer Service Associate - SPAR Northfield** Customer Service Assistant - SPAR Northfield, 4 Byron Square, Aberdeen AB16 7LL 10 hours per week, variable shifts Apply online at cjlang.co.uk/careers At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a...


  • Andover, United States SPAR International Full time

    **REF2684 - Customer Service Associate - SPAR Northfield** Customer Service Assistant - SPAR Northfield, 4 Byron Square, Aberdeen AB16 7LL 10 hours per week, variable shifts Apply online at cjlang.co.uk/careers At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a...

  • Sales Associate

    2 weeks ago


    North Andover, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including...


  • North Andover, United States POOLCORP Full time

    Location: SCP N. Andover, MA - 93; 2350 Turnpike St North Andover, Massachusetts - 01845Pay: Up to $25 / hour + paid overtime and up to $2,500 through our performance bonuses.You want Benefits? You've got it! Our generous benefits package includes:Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs401...