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Customer Service Specialist

2 months ago

Florham Park, United States PrideStaff - Morristown-Parsippany, NJ Full time

Job Description

Customer Service Specialist Hours:

Mon-Fri 8am-4:30pm Pay : $25+/hr Location : Florham Park, NJ Customer Service Specialist Job Summary Looking for a new job opportunity? A top medical manufacturing company in Florham Park, NJ has asked us here at PrideStaff to hire a Customer Service Specialist to join their team. In this role, you will be responsible for supporting the sales team by completing administrative and clerical tasks. You'll also help clients through every step of the sales process, answering any questions or concerns they may have while ensuring orders are processed, tracked, and shipped efficiently. The ideal candidate for this position should be detail-oriented and organized, possess excellent customer service experience, and have strong written and verbal communication skills. Familiarity with MS Office and experience with MRP/ERP is a must, while experience with Salesforce and/or sales logic is a plus. If this position sounds like a good fit for you, please apply today Customer Service Specialist Responsibilities: Compiling daily lists of leads and delegating them to sales team associates Maintaining an accessible and organized filing system for sales and administrative professionals Handling all administrative duties for the sales department or team, including scheduling client conferences and meetings Assisting management team members and executives as needed Performing data entry duties in regard to metrics, sales figures, and other critical data Creating and processing sales in a timely manner Reporting any unusual activity to supervisors Expediting requests rush orders and altering sales orders and shipping information as required

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