Server - Stella San Jac

4 months ago


Austin, United States White Lodging Full time

**Server - Stella San Jac**

**Job Description**

Summary: The restaurant server serves food and beverage to restaurant guests in a timely fashion ensuring excellent service and guest satisfaction every time. Must be willing to I.D all guests and monitor beverage consumption of guests as to not overserve.

Responsibilities

* Provide high quality service to all guests

* Know and live the mission and the White Lodging/brand basics.

* Complete all necessary set up, side work and closing duties as assigned

* Check restaurant before, after and during shift for cleanliness and remove any debris

* Be knowledgeable of all menu items, their garnish, contents and preparation methods. Be prepared to answer any guest questions about the menu in a direct, concise way.

* Know any daily features and specials the restaurant is offering

* Use suggestive selling and up sell items to increase the check average of the restaurant

* Take guest orders correctly, read the order back to the guest and ring orders correctly into Micros. Check screen before sending order to make sure any modifications to order are correct.

* Check food presentation before taking the food from the kitchen to the guest. Hot food hot and fresh.

* Check guest satisfaction with food quality within two bites

* Make sure check is presented correctly, free from errors and in a timely manner.

* To follow and comply with all WL cash handling policies and end of shift paperwork

* To follow all WL policies of work procedures and attendance

* Learn and maintain all information regarding the hotel and engage in pre-shift

* Promote teamwork and friendly safe work environment

* Any other reasonable duties required

* Follow all WL standards of uniform

* Know all the bar products on offer to the guest

* To make conversation with guests and create a personal connection

Other Information

COMPETENCIES

* Outgoing, sociable and personal

* Eye for detail

* Excellent oral and hearing skills

* Passion for service

* Positive can do attitude

SKILLS

* Can handle high volume and work under pressure

* Multitasking

* Reliability

* Customer service skills

* Organized

* Teamwork

* Flexible work schedule

EDUCATION/EXPERIENCE

* Previous restaurant or bar experience preferred but not essential

* Previous customer service role preferred not essentialWORKING CONDITIONS

* Must be able to stand and move at fast pace for long periods of time

* Must be able to work long hours when business needs require

FULL TIME BENEFIT OVERVIEW

* Medical, Dental, and Vision

* Life Insurance

* Employee Assistance Program (EAP)

* 401(k)

* Vacation and Paid Time Off (PTO)

* Tuition Reimbursement

* Complimentary and Discounted Rooms

Location Code: 3108

**Application Instructions**

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you

*X***Share This Page**

**Server - Stella San Jac**

Share link. Copy this URL: **Email Direct**

Your email has been sent

|

**Posted**: 10/15/2021

**Job Reference #**: 3108202H2413



  • Austin, Texas, United States Stella San Jac Full time

    Job SummaryThe Barback at Stella San Jac is responsible for maintaining the cleanliness of the bar area and providing excellent guest service. This role requires attention to detail, strong communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesEnsure the bar area is clean and well-maintained at all...


  • Austin, United States Stella San Jac Full time

    **Host/Cashier - Stella San Jac** **Job Description** Summary: The Host/Cashier is responsible for friendly and professional service to guests through detailed knowledge of the menu, specials, and hotel amenities. The Host/Cashier also should ensure a guest is satisfied with their entire experience in the restaurant. Responsibilities * Greeting guests in a...


  • Austin, Texas, United States Stella San Jac Full time

    Job Summary:The Host/Cashier at Stella San Jac is responsible for providing exceptional customer service and ensuring a seamless dining experience for guests. This role requires a strong understanding of the menu, specials, and hotel amenities, as well as excellent communication and interpersonal skills.Key Responsibilities:Greet guests in a warm and...


  • Austin, United States Stella San Jac Full time

    **Barback - Stella San Jac** **Job Description** Summary: The Barback ensures that the bar area is clean. The Barback maintains the cleanliness of the bar and works with bartenders to ensure excellent guest service adhering to Whitelodging standards of service. Responsibilities * Provide the highest quality of service to the guest at all times and...


  • Austin, United States Stella San Jac Full time

    **Barback - Stella San Jac** **Job Description** Summary: The Barback ensures that the bar area is clean. The Barback maintains the cleanliness of the bar and works with bartenders to ensure excellent guest service adhering to Whitelodging standards of service. Responsibilities * Provide the highest quality of service to the guest at all times and...


  • Austin, Texas, United States Stella San Jac Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Barback to join our team at Stella San Jac. As a Barback, you will play a critical role in ensuring the bar area is clean and well-maintained, while also providing exceptional guest service.Key Responsibilities:Provide top-notch service to guests, anticipating and exceeding their...


  • Austin, Texas, United States Stella San Jac Full time

    Host/Cashier - Stella San JacJob OverviewThe Host/Cashier plays a vital role in delivering exceptional service to patrons by utilizing extensive knowledge of the menu, specials, and available amenities. This position ensures that guests have a delightful experience throughout their visit to the dining establishment.Key ResponsibilitiesWarmly welcoming guests...


  • Austin, Texas, United States Stella San Jac Full time

    Host/Cashier - Stella San JacPosition OverviewThe Host/Cashier plays a crucial role in delivering exceptional service to patrons by utilizing comprehensive knowledge of the menu, daily specials, and hotel offerings. This position is essential in ensuring that guests enjoy a memorable dining experience.Key ResponsibilitiesWarmly welcoming guests with a...

  • Server Assistant

    2 months ago


    Austin, United States White Lodging Full time

    **Server Assistant - Stella San Jac** **Job Description** Summary: The Server-Assistant is a hybrid role for qualified candidates to move into serving roles in an expedited fashion through hard work, consistent performance and excellent guest interaction. Server Assistants ensure that all tables are clean and properly set while also assisting the Food Runner...


  • Austin, United States White Lodging Full time

    **Host/Cashier - Stella San Jac** **Job Description** Summary: The Host/Hostess is responsible for friendly and professional service to guests through detailed knowledge of the menu, specials, and hotel amenities. The Host/Hostess also should ensure a guest is satisfied with their entire experience in the restaurant. Responsibilities * Greeting guests in a...

  • Food Runner

    2 months ago


    Austin, United States White Lodging Full time

    **Food Runner - Stella San Jac** **Job Description** Summary: The Food Runner is responsible for friendly and professional service through delivering quality food to guests, communication with servers, and exceeding each service point throughout the entire encounter. * Greeting guests in a warm and professional manner Responsibilities * Greeting guests in...


  • Austin, Texas, United States White Lodging Full time

    Job SummaryWe are seeking a highly skilled and friendly Host/Hostess to join our team at Stella San Jac. As a Host/Hostess, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming atmosphere, and maintaining the overall quality of our restaurant.Key ResponsibilitiesGreet guests in a professional and...


  • Austin, Texas, United States White Lodging Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Barista to join our team at Stella San Jac. As a Barista, you will be responsible for providing exceptional customer service, preparing high-quality beverages, and maintaining a clean and comfortable environment.Key ResponsibilitiesProvide friendly, professional, and timely service to guestsMaintain...


  • Austin, United States White Lodging Full time

    **Barista - Stella San Jac** **Job Description** Summary: Provides guests with friendly enthusiastic, yet professional and timely service when preparing quality beverages and products, and maintaining a clean and comfortable environment. Responsibilities * Provide the highest quality of service to the guest at all times and anticipates customer needs by...


  • Austin, United States White Lodging Full time

    **Bartender - Stella San Jac** **Job Description** Summary: The Bartender serves food and beverage to restaurant guests in a timely fashion ensuring excellent service and guest satisfaction every time. Must be willing to I.D all guests and monitor beverage consumption of guests as to not overserve. Responsibilities * Provide high quality service to all...


  • Austin, Texas, United States White Lodging Full time

    Job SummaryWe are seeking a skilled Bartender to join our team at Stella San Jac. As a Bartender, you will be responsible for providing exceptional service to our guests, ensuring a memorable experience with every visit.Key ResponsibilitiesProvide high-quality service to all guests, ensuring their needs are met and exceeded.Know and live the mission and...


  • Austin, Texas, United States White Lodging Full time

    Job SummaryWe are seeking a skilled Bartender to join our team at Stella San Jac. As a Bartender, you will be responsible for providing exceptional service to our guests, ensuring a memorable experience with every visit.Key ResponsibilitiesProvide high-quality service to all guests, ensuring their needs are met and exceeded.Know and live the mission and...

  • Room Service Server

    1 week ago


    Austin, United States White Lodging Full time

    White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's w Room Service, Server, Leadership, Hospitality, Service, Hotel


  • Austin, Texas, United States White Lodging Full time

    Job Summary:The Bartender serves food and beverage to restaurant guests in a timely fashion, ensuring excellent service and guest satisfaction every time. This role requires a strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:Provide high-quality service to all guests,...


  • Austin, United States White Lodging Full time

    Who We AreSharpen your knives and skills at some of downtown Austin’s favorite restaurants. Cooks at this local company with more than 20 restaurants and bars can build a diverse career and make up to $21 / hour* in various culinary styles under the direction of talented chefs - from high-end steakhouses to tacos, and everything in between. Choose your...