Receptionist/Cashier - Stella San Jac
2 weeks ago
Host/Cashier - Stella San Jac
Job Overview
The Host/Cashier plays a vital role in delivering exceptional service to patrons by utilizing extensive knowledge of the menu, specials, and available amenities. This position ensures that guests have a delightful experience throughout their visit to the dining establishment.
Key Responsibilities
- Warmly welcoming guests with a professional demeanor
- Adhering to uniform standards and expectations
- Assigning servers to designated sections efficiently
- Implementing rotational seating protocols
- Managing reservations and accommodating special requests
- Maintaining a clean and inviting entryway
- Seating guests and ensuring their comfort
- Possessing comprehensive knowledge of food and beverage offerings
- Communicating unavailable items and daily specials
- Accurately entering orders using the POS system
- Verifying payment methods and ensuring proper cash handling
- Completing side work and cleaning duties as assigned
- Conducting quality checks to ensure guest satisfaction upon departure
- Performing additional tasks as directed by management
Essential Competencies
- Creativity
- Integrity
- Organizational Skills
- Adaptability
- Interpersonal Skills
- Active Listening
- Customer-Centric Approach
- Team Collaboration
- First Impressions
- Persuasiveness
- Effective Oral Communication
- High Energy Levels
- Ambition
Required Skills
- Ability to multitask effectively
- Strong customer service orientation
- Familiarity with daily specials and menu items
- Cash handling proficiency
- Experience with POS systems
- Cleaning and restocking capabilities
Education and Experience
Previous guest service experience is preferred.
Working Conditions
This role requires standing and walking for extended periods, as well as the ability to lift items weighing up to 25 lbs. occasionally. Candidates must possess the ability to see, hear, and communicate effectively.
Benefits Overview
- Medical, Dental, and Vision Coverage
- Life Insurance
- Employee Assistance Program (EAP)
- 401(k) Retirement Plan
- Paid Time Off (PTO) and Vacation
- Tuition Reimbursement
- Complimentary and Discounted Accommodations
Application Instructions
To apply for this position, please follow the application link provided. We look forward to your application.
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