Associate Account Manager
4 weeks ago
IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an Associate Account Manager to join our growing Customer Success team in Raleigh, NC. The ideal Associate Account Manager will have a passion for K-12 education, account management, and customer success. In this role, you will be developing relationships with educational administrators across the US to ensure customer satisfaction throughout the customer life cycle. You will be responsible for the subscription renewal, upsell, customer retention, and engagement activities in the assigned territory. #LI-TM1This person must be proactive, well organized, and extremely personable. We are looking for a quick learner who thrives in a fast-paced environment and is self-motivated with outstanding people skills and integrity.This is a full-time position in our Raleigh, NC area office.WHAT YOU'LL BE DOINGProactive outreach to customers with expiring subscriptions through phone, email and targeted campaigns to secure subscription renewal in your assigned territoryBuild strong relationships with key decision-makers to ensure customer engagement throughout the life of the subscriptionDevelop a deep understanding of IXL's products and what sets us apart from competing programsDevelop a keen understanding of customer needs and values in order to provide the best customer experience and maximize product usage and engagementEffectively communicate new product enhancements and benefits to existing customers virtuallyConduct regular territory review meetings with internal stakeholders to communicate general territory health, trends, including changes to strategic directionAccurately track all customer-related activities, communication, and opportunity tracking in CRMGather customer feedback to help improve and enhance product offeringsWHAT WE'RE LOOKING FORBA/BS DegreeClassroom experience and/or a related educational field experience preferredExceptional phone skillsComfortable with technology and passionate about bringing technology into the classroomEnergetic self-starter with a track record of exceeding goals and who thrives in a fast-paced team environmentStrong written and oral communication skillsDetail-oriented and exceptionally organizedExceptional critical thinking, research, and problem-solving skillsExperienced with Google WorkspaceProven ability to work effectively across teamsABOUT IXL LEARNINGIXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:1 in 4 students in the United States uses IXL.comRosetta Stone provides an immersive learning experience for 25 languagesWyzant is the nation's largest community of tutors, covering 300+ subjectsTeachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resourcesOur mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.
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Associate Account Manager
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Raleigh, United States Piper Companies Full timeSummary: The Associate Account Manager will work through a sales training program built for professionals interested in a Staffing sales career. The mission of the program is to enable sales professionals to recognize their full potential in the Staffing Industry and gain experience with the required skills, best practices, and tools to accelerate their...
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Associate Account Manager
4 weeks ago
Raleigh, United States IXL Learning Full timeIXL Learning, developer of personalized learning products used by millions of people globally, is seeking an Associate Account Manager to join our growing Customer Success team in Raleigh, NC. The ideal Associate Account Manager will have a passion for K-12 education, account management, and customer success. In this role, you will be developing...
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Account Manager, Bioprocessing
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Account Manager, Bioprocessing
4 weeks ago
Raleigh, United States Ecolab Full timeEcolab is looking for a highly skilled field Bioprocessing Account Manager responsible for the sale of Purolite's bioprocessing purification products within the assigned Raleigh Durham/RTP/Southeastern region. As the Account Manager, your customer base will span small, mid-size and large biotech and pharma organizations. You will provide expertise and...
