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Front Desk Sales Associate Location: Post Date: 09-26-23
3 months ago
Benefits:
Bonus based on performance
Flexible schedule
Opportunity for advancement
We are looking for a highly motivated and experienced
Front Desk Sales Associate
for our Lash Lounge in Boulder, CO. If you have a
P.A.S.S.I.O.N
for Sales and providing outstanding Customer Service, we would love to hear from you.
WHO WE ARE:
The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Eye Lash Extensions, Perming, Tinting, Threading, Permanent Makeup and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.
WHO WE ARE LOOKING FOR:
We are looking for a Part-Time, Front Desk Sales Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients.
Previous Sales experience is required. Experience with MindBody Software is a plus
RESPONSIBILITIES INCLUDE:
· Selling memberships using our proven sales system and scripts
· Greet visitors and provide an excellent customer experience
· Book appointments in person or by phone
· Contribute to group operations, such as inventory maintenance
· Maintain a clean and inviting environment
· Answer phone calls, instant messages, and updating social media sites
· Lead management - reaching out to warm/hot leads and follow up communication
· Providing outstanding Custom Service and Member Management
· Promoting the benefits of memberships to guests while driving member retention
· Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members
· Opening and closing the salon and ensuring the cleanliness or all areas
BENEFITS:
· Earn Extra Per Membership Sold + Your Base Hourly Rate
· Growth opportunities
· Paid Time Off
· Opportunities of advanced growth and professional development based on performance
· Free lash extensions and other salon services
· Discounts on retail products
· Friends and Family discount
REQUIRED SKILLS AND QUALIFICATIONS:
· Sales experience is required
· 1+ years Front Desk Sales preferably in Salon/Spa or Membership businesses
· Ability to connect clients to memberships, services, and retail products
· Ability to manage schedules for stylists and clients
· Strong critical thinking
· Strong attention to detail
· Ability to multitask in a fast-paced environment
· Positive, upbeat attitude
· Strong verbal and written communication skills
· Smart and savvy with solid math and computer skills, confidence handling cash
· Reliable transportation
· Ability to work mornings, weekends and flexible with shifts
· 1+ years customer service or retail sales experience
· At least 2 Years in College
· Must be 18 years or older
· Experience with MindBody Software is a plus
EXPERIENCE:
· Sales experience - Required
· Membership Sales: 1 year+ (Preferred)
· Schedule management
· Customer Service; 1 year+ in the spa industry (Preferred)
If you love the challenge of starting a new business and take pride in growing something from the ground up, then this is the salon for you If you are awesome at motivating staff, and want to see your team grow, give us a call.
We will be open six days a week, so you must be able to work weekdays, weekends and evenings.
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