We have other current jobs related to this field that you can find below

  • Patient Service Representative

    2 weeks ago

    Waco, United States Pediatric Home Service, Inc. Full time

    URS Medical, in collaboration with Pediatric Home Service, is a friendly and professional leader in home health industry with a singular passion for and commitment to taking care of the child . As a leader in home health care, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to...

  • Event Services Manager

    6 days ago

    Waco, Texas, United States ClubCorp Full time

    Event Services Manager at ClubCorpPosition OverviewThe Event Services Manager plays a pivotal role in assisting the Service Director with the management of daily operations, which encompass casual dining, upscale dining, private functions, and bar services.This position is responsible for supervising event setups, breakdowns, staffing levels, and ensuring...

  • Roofing Service Manager

    11 hours ago

    Waco, United States GPAC Full time

    Full Job DescriptionService Manager, Commercial RoofingPay: $90k-$120k (Plus commission)Location: Waco, TexasFull benefits: 401k match, vehicle/allowance, cell phone and computerWho we are:As North Americas leading building envelope contractor with over 10 locations in the US, we offer a competitive compensation and benefits package, a close-knit family work...

  • Roofing Service Sales Manager

    3 days ago

    Waco, United States gpac Full time

    Roofing Service Sales Manager A top commercial roofing contractor is looking for a Service Sales Manager that can manage their growing service division.  This position offers a base salary, tremendous room for growth, autonomy, and the opportunity to earn massive commissions. Service Sales Manager Qualifications 3 years in supervisory position withing...

  • HVAC Sales and Service Manager

    2 days ago

    Waco, Texas, United States Gpac Full time

    Job Summary:We are seeking an experienced HVAC Sales and Service Manager to join our team at GPAC. As a key member of our organization, you will be responsible for leading our commercial HVAC sales and service efforts, driving business growth, and delivering exceptional customer experiences.Key Responsibilities:Commercial Sales: Develop and execute sales...

  • HVAC Service Manager

    1 week ago

    Waco, United States GPAC Full time

    If you are a HVAC Service Manager that takes pride in the work you do and have a desire to be valued for your contributions to a team then we want to talk to you. Competitive compensationFull benefits401kPaid vacationQualifications:5 years of Commercial HVAC service experienceHigh School Diploma or greaterValid Drivers License and clean driving recordMust...

  • Medical Management Specialist

    4 weeks ago

    Waco, United States Health Care Service Corporation Full time

    At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position is responsible for...

  • HVAC Sales Service Manager

    1 month ago

    Waco, United States Gpac Full time

    Seeking an HVAC Service Sales Manager.This is an exceptional opportunity to work with a very well-respected company on a variety of commercial projects with an unbelievable amount of potential for growth!!!!What you will be doing as an HVAC Service Sales Manager: Duties/Responsibilities:Quote projects/services to customersProvide Sale Leads of Service...

  • Property Management and Customer Service Specialist

    5 days ago

    Waco, Texas, United States Ideal Self Storage Full time

    Position Overview:We are looking for a dedicated Facility Manager to oversee operations and ensure a high level of service.Key Responsibilities:Manage the rental of storage units.Facilitate the rental process for U-Haul equipment.Address and resolve tenant inquiries and concerns.Assist with trailer connections.Maintain cleanliness and organization of the...

  • LVN/LPN Home Healthcare Opportunities

    3 months ago

    Waco, United States Maxim Healthcare Service Full time

    Maxim Healthcare Services is seeking an RN or LPN for private duty homecare positions. The Nurse must demonstrate the ability to make clinical judgments in an effective and efficient manner under the direction of the Director of Clinical Services. Responsibilities Utilizes the nursing process to assess, plan, implement and evaluate patient care. Assess...

  • HR Recruiting Coordinator

    1 week ago

    Waco, United States Big Brand Tire & Service Full time $20 - $23

    Job DescriptionJob Description ​If you have experience working in Human Resources and looking to start your career as a Recruiter, this could be the job for you. We are looking for an HR Recruiting Coordinator with experience in:Customer Service (food industry, retail, automotive retail/repair)Friendliness, enthusiasm, reliability, and a positive...

  • LVN/LPN Home Healthcare Opportunities

    1 month ago

    Waco, United States Maxim Healthcare Service Full time

    Maxim Healthcare Services is seeking an RN or LPN for private duty homecare positions. The Nurse must demonstrate the ability to make clinical judgments in an effective and efficient manner under the direction of the Director of Clinical Services. Responsibilities Utilizes the nursing process to assess, plan, implement and evaluate patient care. Assess signs...

  • Service Advisor

    3 months ago

    Waco, United States Greg May Honda Full time

    Job DescriptionJob DescriptionJob Title: Service AdvisorDepartment: ServiceReports to: Service ManagerFLSA Status: ExemptPosition Summary: The service advisor is responsible for scheduling service work in the service department and for selling additional services to customers. Essential Duties & Responsibilities:Maintain Customer Satisfaction Index (CSI)...

  • Gourmet Service Specialist

    6 days ago

    Waco, Texas, United States Cambria Waco Hotel Full time

    Job OverviewJoin our esteemed establishment and immerse yourself in the art of fine dining. We are on the lookout for a committed individual to enhance the experience of our sophisticated dining environment. As a Fine Dining Server, you will play a crucial role in representing our hotel, ensuring that our guests receive unparalleled service.Key...

  • Bar Service Specialist

    6 days ago

    Waco, Texas, United States Even Hotel Waco - University Area, an IHG Hotel Full time

    Job DescriptionAre you passionate about crafting exquisite beverages and providing exceptional service in a vibrant atmosphere? As a Bar Service Specialist at Even Hotel Waco - University Area, an IHG Hotel, you will play a vital role in creating memorable experiences for our guests.Key Responsibilities:Efficiently process payments and manage customer tabs,...

  • Event Service Attendant

    1 day ago

    Waco, Texas, United States Cambria Waco Hotel Full time

    Job OverviewOur esteemed banquet team is in search of a polite and observant service attendant dedicated to delivering an exceptional experience for our guests during special occasions. As an event service attendant, your primary responsibilities will include serving food and beverages, clearing tables, and accommodating any unique requests from guests.Key...

  • Guest Services Agent

    2 weeks ago

    Waco, United States Cambria Waco Hotel Full time

    Job DescriptionJob DescriptionLooking to join the team at Bridge Hotel Partners, LP C/O KB Hotels LLC in Waco, TX? We are seeking a Guest Services Representative for our new Cambria luxury hotel. The ideal candidate is an enthusiastic individual dedicated to providing exceptional service to ensure every guest enjoys a memorable stay. Responsibilities include...

  • Guest Services Agent

    1 month ago

    Waco, United States Cambria Waco Hotel Full time

    Job DescriptionJob DescriptionLooking to join the team at Bridge Hotel Partners, LP C/O KB Hotels LLC in Waco, TX? We are seeking a Guest Services Representative for our new Cambria luxury hotel. The ideal candidate is an enthusiastic individual dedicated to providing exceptional service to ensure every guest enjoys a memorable stay. Responsibilities include...

  • Customer Service Reps

    3 months ago

    Waco, United States Cavco Full time

    Responsibilities: Represents the company through telephone contact by answering calls, assisting customers with warranty issues and helping retailers to improve delivery service Perform a variety of administrative tasks as needed Provides customers and coworkers with a remarkable experience Demonstrate a good work ethic based on principles of honesty and...

  • Building Services Supervisor

    6 days ago

    Waco, Texas, United States The Exchange Full time

    The Exchange is seeking a dedicated Facilities Operations Manager to oversee our distribution center operations.This is an excellent opportunity for individuals with 3 to 5 years of experience in commercial construction, property management, or facilities oversight. We provide a comprehensive benefits package, including medical, dental, and vision coverage,...

Service Manager

2 months ago

Waco, United States University Mazda Kia Full time

Service Manager

Department: Service

Position: Service Manager

Reports To: Parts and Service Director

Summary

A Nationally ranked, Waco based dealership, with top tier customer satisfaction scores, and high traffic, is looking to fill a unique and special service management position. While we are highly rated, we are looking for a dedicated, hands-on, experienced Service Manager to join our team and lead our service department to new heights.

Position Overview

You will run an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and through our customer management system.

You will have a mastery of our processes and procedures, and work towards constantly improving how we help customers, operate, and ensure we exceed customer expectations.

This role requires hands-on strong leadership, excellent and positive communication skills, and a complete and deep understanding of the full spectrum of knowledge required to operate a successful service department that genuinely exceeds customer expectations.

Key Responsibilities

  • Lead, mentor, and motivate our team of service advisors, technicians, and support staff.
  • Ensure step by step that each employee follows our processes and protocols on a daily basis.+
  • Plan ahead daily and weekly to ensure all staff and resources are in place to exceed customer satisfaction every day every hour.
  • Continually improve and update our protocols and process.
  • Continually improve our staff's ability to deal with customers and to maximize positive outcomes.
  • Ensure all staff meet manufactures certifications and requirements. Develop and implement training programs to enhance team skills and knowledge in all areas needed.
  • Set performance goals for individual staff members and conduct monthly individual evaluations.
  • Handle customer complaints and disputes promptly and professionally.
  • Develop strategies to improve customer retention and satisfaction.
  • Personally assist customers on a daily basis, including making appointments, and taking phone calls.
  • Oversee daily operations of the service department, ensuring efficiency and productivity.
  • Monitor service workflow and manage schedules to optimize service capacity, and proactively have things set up so customer satisfaction is never
  • Maintain an organized and clean service area.
  • Develop and manage the service department budget.
  • Track key performance indicators (KPIs) and implement strategies to meet financial targets.
  • Analyze service department metrics and proactively prepare reports for management.
  • Ensure all repairs and maintenance are performed to the highest standards.
  • Stay updated on the latest automotive technologies and repair techniques.
  • Manage inventory and order parts as needed.
Qualifications
  • Six years of in-depth automotive mastery and experience, including graduation from an automotive technical school earning certificate/degree/ASE Certifications.
  • Four years of proven successful service department management experience in automotive Service Department.
  • Excellent communication skills with demonstrated sales and customer satisfaction experience directly related to Complete Auto Care, Tire Sales, and Service experience.
  • Mastery of basic business computer and software use.
  • Demonstrated ability to forecast goals and objective for the department, including preparing and administering an annual operating budget for your department.
  • Demonstrated ability to manage and produce reporting systems required by Service Director, General Management and the factory.
  • Mastery and knowledge of all federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know etc.
  • Demonstrated ability to ensure compliance with manufacturer warranty and policy procedures.
  • Demonstrated ability to manage and account for all documents; ensuring that none are missing, and all are processed correctly.
  • Must possess a high level of honesty and integrity.
Benefits
  • If you are looking for an honest positive work environment and like working in a culture where people sincerely care about each other and customers, we might just be the best place you have ever worked. We are not a good fit for negative, grumpy, or lazy folks who are not in a habit of going out of their way to help others.
  • We are a career organization that looks after our people long term. We are always willing to invest in our people, weather it is providing training, or helping someone reach their goals, we are there for our people in ways few companies are.
  • Above average compensation
  • Paid time off and holidays.
  • Ongoing training and professional development opportunities.
  • Medical, Dental, and Optical Insurance