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Customer Relations Specialist
1 month ago
Customer Relations Specialist - Entry Level As an Entry Level Customer Relations Specialist, you will play a supportive role in building and maintaining positive relationships with customers on behalf of our clients. This position combines exceptional customer service with a direct sales focus, aiming to understand customer needs and promote our clients' products and services. The successful candidate will be adept at communication, problem-solving, and have a proven track record in achieving sales targets. Responsibilities: Present and explain our products/services to prospects, highlighting the benefits and features. Listen to customer needs and tailor your sales approach to meet their requirements. Identify and understand customer needs to effectively promote and sell products or services directly. Meet or exceed sales targets by employing effective sales techniques and strategies. Collaborate with the sales team to maximize cross-selling and upselling opportunities. Keep records of customer interactions, process customer accounts, and file documents. Follow communication procedures, guidelines, and policies. Take the extra mile to engage customers. Qualified candidates: Must possess excellent interpersonal communication skills. Maintain a high level of professionalism & integrity. Experience with public speaking for presenting to groups a plus. 4-year degree preferred, not required. 1-2 years of customer service experience. Demonstrated leadership ability. Sales and Marketing experience is not required. Demonstrated critical thinking and problem-solving skills. Seniority level Entry level Employment type Full-time Job function Other Industries Internet Publishing #J-18808-Ljbffr
