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Sales Associate

4 months ago

Durham, United States Ascena Retail Group Full time
About us
Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here.

Stylist Overview
  • Embraces our diverse, inclusive culture. Demonstrates Lane Selling behaviors to provide exceptional client experiences. Contributes to achievement of Company goals, including financial objectives, client experience, operational controls, asset protection, safety, and merchandise presentation.
  • Lives Company Leadership Principles:
We Value Our People
  • Actively invests in personal growth and development
  • Demonstrates respect and openness for differing ideas, opinions, and backgrounds
  • Acts with a high degree of integrity and care for co-workers and clients
We Love Our Customer
  • Embraces selling, incentive and product knowledge techniques for success
  • Represents Lane Bryant by adhering to "Dress Your Best" guidelines
  • Consistently exceeds client expectations through Lane Selling
  • Effectively handles multiple clients and projects
We Win As A Team
  • Communicates and collaborates with positive intent
  • Supports client experience throughout all touch points
  • Supports and executes floor-sets; maintains visual brand standards
  • Ensures opening and closing checklist tasks are completed daily
  • Supports Asset Protection efforts to prevent shrink and ensure safety
  • Reports to work as scheduled; records all time worked accurately by using time and attendance system; remains flexible to the needs of the business
  • All other duties as assigned by Store, District or Regional Leaders
We Take Action and Own Our Results
  • Follows through on what must be done to deliver outcomes and meet expectations
  • Takes responsibility for decisions made to execute own work and results
  • Contributes to a high performing culture by delivering the best
  • Drives store goals with each segment
  • Create everlasting connection with client by offering credit rewards programs and Lane Personal Styling appointments
We Innovate and Learn Fast
  • Pushes for innovative solutions that bring originality to the organization
  • Embraces change; supports a test and learn culture
  • Contributes to an environment that promotes taking risk and out-of-the-box thinking.
Qualifications
  • Strong communication and customer service skills
  • Specialty selling/retail experience preferred
  • Technology proficient
  • Works a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
  • Must be able to read, write and communicate in English; other languages desirable
Position requires associates to:
  • Constantly move throughout the store to assist customers, retrieve merchandise, complete floor sets, unpack and replenish stock and complete other tasks; frequently involves prolonged pushing, pulling, bending, squatting, and reaching and may involve tight or confined spaces
  • Frequently operate computerized register system
  • Adjust or move objects (garment racks, mannequins, etc.) or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available
  • Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing an 8-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using an 8-foot ladder
  • Constantly interact with and assist coworkers and clients and other members of the public


Location:
Store 6786-Renaissance Vlg-LaneBryant-Durham, NC 27713Position Type:
Regular/Part timeEqual Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.

Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.