Bilingual Customer Service Specialist

1 week ago


Boulder, United States Furniture For Life Full time

Bilingual Customer Service Specialist - English/Korean

Customer Service Description WHO WE ARE

Professionals, Lifelong Learners, People who value relationships, Teammates, & Entrepreneurs

Here at FFL, we believe that coming to work should be fun. Our team of professionals enjoys a company culture that values individuality, works collaboratively to further our model of excellence and celebrates successes together. Being a part of our rapidly growing company means that you will have the opportunity to work in a dynamic atmosphere and make real contributions to our future success. It also means that our workplace offers you a great opportunity to reach your professional growth goals.

WHAT WE DO

We market and support brands committed to superior design and quality, and all of our products deliver profound health and comfort benefits. As the name Furniture For Life implies, the products we represent are good for you and are built to last.

WHO WE NEED

A individual who is dedicated to providing the highest level of technical customer service in the industry, with a strong focus on meeting the needs of our many Korean speaking customers.

RESPONSIBILITIES & EXPECTATIONS

* Effectively manage inbound end-user and dealer support requests

* Troubleshoot product and component issues

* Maintain detailed notes regarding all service activities in CRM

* Consistently create accurate and detailed work orders

* Act as an ambassador for FFL Brands and the products it sells

PAY CLASS & BENEFITS

* Full-time; Hourly; Non-exempt

* Standard FFL Benefits: Medical, Vision, Dental, Life, LTD, STD, 401(k) Match

Requirements THE IDEAL CANDIDATE

* Strong deductive reasoning ability when it comes to troubleshooting and repairing mechanical parts

* Ability to ask logical question to help identify technical issues quickly and effectively

* Excellent communication skills

* Prioritizes high-level customer service for all customers

* Attention to detail

EDUCATION, KNOWLEDGE & EXPERIENCE

* 2+ years of customer service, sales or related experience

* Proficient in Microsoft Office and/or Google Suite

* Salesforce or similar CRM experience preferred

* Bilingual in English and Korean


  • Customer Service Associate

    Found in: beBee jobs US - 1 week ago


    Boulder, Colorado, United States CPS Distributors - Boulder Full time

    Hourly pay range: $17.00 to $23.00 (depending on experience)CPS Distributors, a partner of Heritage LSG is seeking a self-motivated, customer service-oriented individual for a Counter Sales/Customer Service Associate. This full-time position will focus on order entry at the sales counter with other related duties such as: warehouse, stocking shelves,...


  • Boulder, United States CPS Distributors - Boulder Full time

    Job DescriptionHourly pay range: $17.00 to $23.00 (depending on experience)CPS Distributors, a partner of Heritage LSG is seeking a self-motivated, customer service-oriented individual for a Counter Sales/Customer Service Associate. This full-time position will focus on order entry at the sales counter with other related duties such as:  warehouse, stocking...

  • Customer Service Associate

    Found in: beBee S US - 1 week ago


    Boulder, United States CPS Distributors - Boulder Full time

    Hourly pay range: $17.00 to $23.00 (depending on experience)CPS Distributors, a partner of Heritage LSG is seeking a self-motivated, customer service-oriented individual for a Counter Sales/Customer Service Associate. This full-time position will focus on order entry at the sales counter with other related duties such as:  warehouse, stocking shelves,...


  • Boulder, United States FFL Brands Full time

    Job DescriptionJob DescriptionDescription:**This is a hybrid position that requires a minimum of two scheduled days per week in the Boulder, CO office.**WHO WE NEEDAre you a dynamic team player who believes in the value of quality customer experiences? Do you want to work in a collaborative environment where you know your coworkers and can have an active...


  • Boulder, United States FFL Brands Full time

    Job Type Full-time Description **This is a hybrid position that requires a minimum of two scheduled days per week in the Boulder, CO office.** WHO WE NEED Are you a dynamic team player who believes in the value of quality customer experiences? Do you want to work in a collaborative environment where you know your coworkers and can have an active voice? If...


  • Boulder, United States Philpar Full time

    Customer Success Specialist: A full-time role with the Auctria.com Typical shift Monday through Friday, 10:00AM to 6:00PM Pacific time zone . You will be required to work one Saturday a month. There may be instances where working longer or modified hours may be required to assist Auctria users or participate in company activities. All applicants must be able...


  • Boulder, United States FFL Brands Full time

    Job TypeFull-timeDescription**This is a hybrid position that requires a minimum of two scheduled days per week in the Boulder, CO office.**WHO WE AREProfessionals, Lifelong Learners, People who value relationships, Teammates, & EntrepreneursHere at Furniture For Life, we believe that coming to work should be fun. Our team of professionals enjoys a company...

  • Contract Specialist

    Found in: Talent US 2 C2 - 2 weeks ago


    Boulder, United States Public Buildings Service Full time

    Summary As a Contract Specialist you will be responsible for the full range of pre-award and post-award functions ., price/cost analysis, negotiation, administration, and termination in the Public Buildings Service organization. Location of position: Public Buildings Service, Acquisition Division, located in Region 8 Rocky Mountain Region. We are...

  • Yard Advisor, Customer Service

    Found in: beBee jobs US - 2 weeks ago


    Boulder, Colorado, United States Sunday Full time

    Title: Yard AdvisorClassification: NonexemptBenchmark: Customer Service, Support 3Department: Customer ServiceReports to: Head of Customer ServiceDirect Reports: N/AType: RemoteNumber of Hours: Ideally FT, 38.5 hrs/week through September 2024, but open to exceptional PT candidates Total Hires: 1Pay: $20 - $25/hr, DOEObjective:We are looking for Yard Advisors...

  • Supervisory Safety and Environmental Management Specialist

    Found in: Talent US 2 C2 - 2 weeks ago


    Boulder, United States Public Buildings Service Full time

    Summary As a Supervisory Safety & Environmental Management Specialist you will serve as the Chief, Safety and Environmental Management Branch (SEM), Facilities Management Division (FMD), Rocky Mountain Region, with responsibilities for the management of the region-wide safety and environmental programs. Location of position: Public Buildings...

  • Support Specialist

    1 week ago


    Boulder, United States Michaels Stores Full time

    Support Specialist page is loaded **Support Specialist** **Support Specialist** locationsBoulder-1830 30th St, Bldg E time typePart time posted onPosted Today job requisition idR00118317 Store - DEN-BOULDER, CO**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the...

  • Contract Specialist

    Found in: beBee S US - 3 weeks ago


    Boulder, United States Department Of Commerce Full time

    Summary NIST works with industry and science to advance innovation and improve quality of life. We're looking for a Contract Specialist to join our team! This notice is issued under direct-hire authority to recruit new talent to occupations for which NIST has a severe shortage of...

  • Contract Specialist

    Found in: beBee jobs US - 3 weeks ago


    Boulder, Colorado, United States Department Of Commerce Full time

    SummaryNIST works with industry and science to advance innovation and improve quality of life. We're looking for a Contract Specialist to join our teamThis notice is issued under direct-hire authority to recruit new talent to occupations for which NIST has a severe shortage of candidates.This announcement will close at 11:59 p.m. EST on the date the first...


  • Boulder, United States Best Buy Full time

    A Best Buy SWAT Product Flow Specialist ensures inventory integrity in the store through a variety of inventory adjustments and data collection tools. The SWAT Product Flow Specialist consistently and accurately completes and communicates stock count. They identify, determine and communicate high shrink categories. After identifying the root cause of...


  • Boulder, United States VO Med Spa - Colorado Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceEmployee discountsOpportunity for advancementAbout V/O Med Spa BoulderAt V/O we believe in providing our guest with an exceptional experience in a warm and welcoming environment. We run by the platinum rule, treat others the way THEY want to be treated.We offer services, treatments and products...

  • IT Support Specialist

    2 weeks ago


    Boulder, United States CareerBuilder Full time

    **IT Support Specialist** **Aug 13, 2021Boulder, Colorado** **IT Support Specialist** **Full Time position** **Boulder, CO** **Job Description** As an IT Support Specialist within the IT team, youll have a meaningful impact on the day-to-day tools and services that empower workflows and optimize productivity throughout Spire. In this role, you will...

  • Antenna Design Specialist with Security Clearance

    Found in: Dice One Red US C2 - 2 weeks ago


    Boulder, United States PlanIT Group LLC Full time

    PlanIT Group has an immediate need for an Antenna Design Specialist at a well-known defense contractor. Position requires a TS/SCI, (we can also hire the right person if they can get a clearance). This position is onsite and located in Boulder, CO. Candidate will support advanced technology-led defense, aerospace and security solutions. Candidate must have...

  • Sales Operations

    2 weeks ago


    Boulder, United States Yes Energy Full time

    Job DescriptionJob DescriptionPosition OverviewThe Sales Operations Specialist will provide daily operational support to our Sales and Customer Success Teams. Your part of the Yes Energy customer journey begins with user provisioning: ensuring that individual customers have access to suitable applications and data from the moment they first trial our data...

  • IT Support Specialist

    2 weeks ago


    Boulder, United States Winmaxcorp Full time

    **IT Support Specialist** **Aug 13, 2021Boulder, Colorado** **IT Support Specialist** **Full Time position** **Boulder, CO** **Job Description** As an IT Support Specialist within the IT team, youll have a meaningful impact on the day-to-day tools and services that empower workflows and optimize productivity throughout Spire. In this role, you will...


  • Boulder, United States CareerBuilder Full time

    Job Description IT Security Specialist III This position requires an active Public Trust clearance or the ability to obtain a Public Trust clearance to be considered. The Security Specialist III role plays a vital role in safeguarding our company's data and systems. You will be a key player in maintaining a robust security posture and collaborating with...