Customer Service Representative
2 months ago
Description
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Customer Service Representative
Contract: Temple, Texas, US
Salary: $18.00 Per Hour
Job Code: 354380
End Date: 2024-10-27
Days Left: 29 days, 3 hours left
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About the Role:
- We are looking for a CSC Customer Service Rep I to join our team.
- The role involves answering phones for public and internal customers, documenting and dispatching work requests, and assisting in special projects.
- The position requires proficiency in phone and work request dispatch responsibilities, as well as the ability to fill in for other team members on different shifts.
- Answering phones for public and internal customers
- Documenting and dispatching work requests
- Monitoring environmental alarms
- Assisting with workflow and assignments for patient transporters
- Leading or participating in projects to support the department
- Providing feedback to leadership on process improvements and efficiencies Performing all duties in a competent, professional, and courteous manner
- High School Diploma/GED Equivalent
- Ability to handle difficult situations and provide conflict resolution
- Excellent customer service skill.
- Ability to read and write in English
- Experience in an administrative support role or customer service preferred
- Healthcare, call center, or dispatch service experience preferred P
- The available shifts are 1st Shift with a shift time of 7 AM - 3:30 PM, Monday to Friday.
- Customer Service
- dispatch
- call center
- dispatching
- Documenting
- phones
- Customer Service Representative
- Recruiter
- Phone
- Rohan Lazarus
- rohan.lazarus@collabera.com
Apply Now
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