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Experienced Loss Control Consultant

4 months ago

Lansing, United States Auto-Owners Insurance Full time

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

The location of position is flexible and may be available in another location and/or remotely based on the need of the department.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated associate to join our Loss Control Field Services team as a Loss Control Consultant. The position requires the person to:

  • Delivery of high quality multi-line risk evaluations and loss analysis of exposures and controls related to Workers' Compensation, Property, Inland Marine, Umbrella, Builders' Risk, Products/Completed Operations, Commercial Auto, Garage Liability/Dealer's Blanket and General Liability.
  • Have a team-based approach working with other internal associates and departments, as well as our agency partners, to provide effective risk improvement consultations to Commercial policyholders that positively influence loss ratios, relationships, profitable new business growth and account retention.
  • Deliver collaborative, consultative-based Loss Control services that provide value and solutions to policyholders while working with them to move service issues forward and improve the account's loss exposures and performance and overall cost of risk.
  • Conduct on-site visits of existing and prospective policyholders and complete comprehensive survey reports to evaluate operations, exposures and controls and provide an overall assessment for adequate risk selection, pricing and application of techniques for profitable Underwriting results.
  • Complete value-based correspondence to summarize visit activities that includes solutions-based discussion and development of meaningful recommendations to minimize policyholder exposure to loss.
  • Act as a technical resource for Underwriters, other internal departments, agency partners and policyholders. Assist policyholders with identifying exposures and implementing effective controls to minimize risk.
  • Provide value-added services to assist in overall policyholder risk reduction strategies such as effective safety culture implementation, risk identification, program development assistance, safety training, resource assistance and loss analysis evaluation.
  • Market Loss Control department and Auto-Owners competitive differentiation to policyholders and agency partners with a focus on building positive and lasting relationships to bring in and retain profitable business.
  • Assist in the evolution of the Auto-Owners Loss Control Department by contributing technical skills and knowledge, expertise, ideas and working on projects to assist in achieving our vision. Mentor, coach and train new and less experienced Loss Control associates.
Desired Skills & Experience

REQUIRED
  • Excellent business relationships with policyholders, agents and underwriters
  • Willingness to participate in self-study technical coursework as determined by management in addition to technical safety training program provided
  • Excellent oral and written communication, presentation and marketing skills
  • Active listening and the ability to ask open-ended questions
  • Sound interpersonal, consultative and collaborative skills
  • Excellent problem solving, critical thinking, organizational and time-management skills
  • Detail oriented and disciplined
  • Strong work ethic
  • Excellent problem solving and critical thinking skills
  • Assertive and high level of self-motivation
  • Ability to work independently, remotely and with minimal supervision
  • Ability to work cooperatively and enthusiastically with both internal and external stakeholders
  • Flexibility for necessary travel and occasional overnight stays
  • Valid driver's license with good driving history
PREFERRED
  • Delivery of high quality multi-line risk evaluations and loss analysis of exposures and controls related to Workers' Compensation, Property, Inland Marine, Umbrella, Builders' Risk, Products/Completed Operations, Commercial Auto, Garage Liability/Dealer's Blanket and General Liability.
  • Have a team-based approach working with other internal associates and departments, as well as our agency partners, to provide effective risk improvement consultations to Commercial policyholders that positively influence loss ratios, relationships, profitable new business growth and account retention.
  • Deliver collaborative, consultative-based Loss Control services that provide value and solutions to policyholders while working with them to move service issues forward and improve the account's loss exposures and performance and overall cost of risk.
  • Conduct on-site visits of existing and prospective policyholders and complete comprehensive survey reports to evaluate operations, exposures and controls and provide an overall assessment for adequate risk selection, pricing and application of techniques for profitable Underwriting results.
  • Complete value-based correspondence to summarize visit activities that includes solutions-based discussion and development of meaningful recommendations to minimize policyholder exposure to loss.
  • Act as a technical resource for Underwriters, other internal departments, agency partners and policyholders. Assist policyholders with identifying exposures and implementing effective controls to minimize risk.
  • Provide value-added services to assist in overall policyholder risk reduction strategies such as effective safety culture implementation, risk identification, program development assistance, safety training, resource assistance and loss analysis evaluation.
  • Market Loss Control department and Auto-Owners competitive differentiation to policyholders and agency partners with a focus on building positive and lasting relationships to bring in and retain profitable business.
  • Assist in the evolution of the Auto-Owners Loss Control Department by contributing technical skills and knowledge, expertise, ideas and working on projects to assist in achieving our vision. Mentor, coach and train new and less experienced Loss Control associates.
Desired Skills & Experience

REQUIRED
  • Excellent oral and written communication, presentation and marketing skills
  • Active listening and the ability to ask open-ended questions
  • Sound interpersonal, consultative and collaborative skills
  • Excellent problem solving, critical thinking, organizational and time-management skills
  • Detail oriented and disciplined
  • Strong work ethic
  • Excellent problem solving and critical thinking skills
  • Assertive and high level of self-motivation
  • Ability to work independently, remotely and with minimal supervision
  • Ability to work cooperatively and enthusiastically with both internal and external stakeholders
  • Flexibility for necessary travel and occasional overnight stays
  • Valid driver's license with good driving history
PREFERRED
  • Bachelor's degree from a four-year college or university in safety related sciences, engineering, related field, or equivalent OR an Associate's degree in Occupational Safety and Health with equivalent related work experience.
  • Minimum of 3 years increasing levels of related Loss Control and Commercial lines Property/Casualty insurance experience
  • Possessing relevant designations such as ALCM, OHST, ARM, CFPS, CIH, ASP and/or CSP


Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.