Director of Technology
2 weeks ago
If you are looking for an opportunity to thrive and build a rewarding career with an industry-leading company – this is your chance to join us at United Franchise Group.
United Franchise Group (UFG) is a global leader in the franchising industry for 38 years, dedicated to helping entrepreneurs achieve their dreams of business ownership. With a diverse portfolio of brands spanning various sectors, UFG provides comprehensive support and resources to franchisees worldwide, fostering growth and success in every venture.
As we continue to grow, so does our need for highly motivated individuals like you to join our team as full-time
IT Technology Manager . Our continued success has led us to create more of these important roles in our West Palm Beach headquarters. With us, you’ll enjoy an awesome casual work environment with a great team of smart, motivated, innovative, and fun people. More than just another job, this is a fantastic opportunity to establish yourself and build a career in this globally expanding industry.
Job Description
United Franchise Group is seeking a dynamic and experienced IT Technology Managerto lead our technological initiatives and drive innovation across our franchise brands. The
IT Technology Manager will be responsible for developing and implementing strategic IT and ERP solutions that align with the company's goals and enhance franchisee operational efficiency. This is a unique opportunity to join a reputable organization and play a pivotal role in shaping the future of our technology landscape.
Responsibilities:
Develop and execute a comprehensive technology strategy in alignment with the company's objectives and growth plans.
Lead a team of IT & ERP professionals, providing guidance, mentorship, and support to ensure optimal performance and productivity.
Oversee the design, implementation, and maintenance of IT infrastructure, systems, and applications across multiple locations.
Evaluate emerging technologies and trends to identify opportunities for innovation and competitive advantage.
Establish and enforce IT policies, procedures, and standards to ensure compliance, security, and reliability.
Collaborate with cross-functional teams to assess business requirements and deliver scalable IT solutions that meet the needs of various stakeholders.
Manage vendor relationships and third-party service providers to ensure quality, cost-effective delivery of IT services and support.
Monitor and analyze key performance metrics to measure the effectiveness of IT initiatives and drive continuous improvement.
Stay informed about industry developments, best practices, and regulatory requirements to inform decision-making and mitigate risks.
Qualifications
Bachelor's degree in Computer Science, Information Technology, or related field; Master's degree preferred.
Minimum of 5 years of experience in a senior leadership role within IT & tech, preferably in a franchising or multi-unit retail environment.
Proven track record of successfully managing complex projects from conception to implementation, within budget and schedule constraints.
Strong leadership and communication skills, with the ability to inspire and motivate teams to achieve goals and foster a collaborative work environment.
Deep understanding of IT & tech infrastructure, network architecture, cloud computing, cybersecurity, and emerging technologies. (Azure, AWS, AI)
Experience with enterprise-level software applications, ERP systems, CRM systems, and database management. (Synuma, Gorilla Dash, HubSpot)
Knowledge of regulatory compliance requirements, data privacy laws, and industry standards (e.g., PCI-DSS, GDPR).
Excellent problem-solving skills, analytical thinking, and attention to detail.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Additional Information
If you are a results-driven IT leader with a passion for innovation and a desire to make a difference, we invite you to apply for the
IT Technology Manager
position at United Franchise Group.
Once you become part of our amazing team of winners you’ll enjoy:
Competitive compensation
Comprehensive training to hone your skills
Paid travel opportunities
Medical, Dental, Vision, and Life insurance coverage
Short- and Long-term disability insurance
Generous time off and paid Holidays
401(k) plan with company match
Social gatherings and team building activities
Leadership workshops for personal development
Recognition for our top performers
Philanthropy – a chance to give back to the community
All your information will be kept confidential according to EEO guidelines.
Join us at United Franchise Group – a global leader for entrepreneurs
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