Player Development Specialist

7 months ago

Reno, United States Caesars Entertainment Full time
Job Description

Player Development Administrative Assistant

Essential Duties and Responsibilities:

The Player Development Administrative Assistant provides administrative and clerical support to the Player Development leadership team. In addition to administrative support, a key component of the role is supporting the Player Development team in building customer loyalty through understanding and responding to VIP customer needs.
  • Calendar management including scheduling and coordinating various internal and external meetings as required in addition to adjusting the appropriately calendar to accommodate other requests
  • Responsible for building and maintaining relationships with various internal and external guests
  • Create and maintain department Organizational Charts
  • Manage space planning for the office to maintain optimal utilization
  • Schedule travel arrangements and prepare itineraries for staff and VIP customers
  • Prepare and reconcile monthly expense reports
  • Review and approve monthly expense reports for direct staff
  • Compose and prepare customer and internal correspondence, reports, presentations, and other documents
  • Provide administrative support as needed to various Accounting and Tax Executives
  • Review, code and process invoices
  • Purchase office supplies and IT equipment for the Player Development department
  • Create and maintain database and spreadsheet files
  • In charge of maintaining and processing gaming license applications for various jurisdictions
  • Screen and redirect phone calls as needed
  • Responsible for supporting planning, organizing, and executing player development events
  • Assist with on-boarding of Player Development Team Members
  • Other special projects and duties as assigned
Requirements:
  • Minimum of 5 years administrative and/or secretarial experience (executive level preferred)
  • Communicate effectively with all levels of internal and external contacts while maintaining a high level of professionalism
  • Ability to work in a fast paced environment, handling multiple projects while meeting deadlines
  • Proven ability to exercise tact, diplomacy and good judgment in a highly confidential and sensitive environment
  • Strong work ethic and willingness to take ownership for wide ranging responsibilities
  • Very dependable, self-motivated, well organized, detailed oriented and professional with a positive attitude and ability to anticipate needs
  • Excellent executive office administration skills
  • Ability to perform job with little or no supervision as well as working as part of a team
  • Strong written and oral communication skills with keen attention to detail
  • Strong computer and internet research skills
  • Flexibility when overtime and travel necessary
  • Resourceful and ability to work pro-actively and assist others when needed
  • Requires proven working proficiency in Microsoft Outlook, Word, Excel and PowerPoint
  • Preferred working knowledge of customer relationship management (CRM) systems
Physical, Mental, & Environmental Demands:
  • Must be able to sit for prolonged periods of time, 6 - 8 hours.
  • Responds to visual and aural cues.
  • Must be fluent and literate in English.
  • Must be able to respond calmly when handling customer or Team Member conflicts.
  • Must be able to stoop, bend, as well as maneuver through all areas of the department, casino and hotel to perform tasks as assigned.
  • Must be able to lift and carry a minimum of 10 pounds.
  • Must have the manual dexterity to grab, grip, type, pull, hold, tear, sort, and reach, as well as operate office and computer equipment such as telephones, photocopiers, postage and fax machines, personal computer.
  • Must be able to tolerate areas containing second hand smoke, dust, loud noises and bright lights.
  • Must be able to walk long distances.
  • Must be able to work a varied schedule including weekends and holidays as needed

Disclaimer:

"This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)."

Caesars Entertainment reserves the right to make changes to this job description when necessary.

Caesars Entertainment, Inc. is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, the company may provide reasonable accommodation to qualified individuals and encourages both prospective and current Team Members to discuss potential accommodation with the employer.

About Us

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

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