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Delivery Enterprise Architect
2 months ago
Delivery Enterprise Architect
The Delivery Enterprise Architect is the technical authority for all customer engagements and responsible for end-to-end solution design and its execution, leveraging deep expertise in data center technologies and knowledge of Dell's portfolio of products. The Delivery Enterprise Architect will engage in very large and complex deal pursuits that are highly strategic for Dell in collaboration with Sales Services Solution Principals and will ensure the proposed solutions and roadmaps will not only meet customers' required outcomes but also align with Dell Tech Services delivery capabilities. She/He will share the account relationship with the delivery Program Manager from a delivery governance and execution standpoint.
What you'll achieve
As a remote
Delivery Enterprise Architect , you will be responsible for engaging in post-delivery meetings with Customers to discuss future-state solutions and proactively communicate future sales opportunities with Sales, co-lead steering committee/delivery governance with delivery Program Manager and provide escalations guidance on triaging critical issues and decisions.
You will:
Accountable for overall architecture, operating model, and alignment of the technology to business objectives of the customer
Proactively communicate and build strong credibility with the customer to become a trusted advisor and go-to technical counsel while collaborating with delivery PM, sales, and broader delivery team
Understand customer business requirements and define future-state roadmap, design end-to-end solution and provide technical oversight through delivery execution
Align broader delivery team with customer expectations/outcomes and provide iterative technical thought leadership on execution to ensure customer outcomes are achieved as defined in SOW
Conduct and engage in design reviews internally and with customer stakeholders and present LOE and SOW and final deliverables to customer c-suite executives
Provide escalations POC guidance on triaging critical issues and decisions
Co-lead Steering Committee/delivery governance with delivery Program Manager
Engage in post-delivery meetings with Customer to discuss future-state solutions and proactively communicate future sales opportunities with Sales
Essential Requirements
10+ years of experience as a Cloud/IT architect, Technology Consultant or as a CTO for a global organization leading Digital or IT transformations, service management, or service-oriented orgs
Strong C-suite presence with excellent business acumen, oral and written communication skills
Strong expertise in Public, Private, and Hybrid Cloud strategy, design, and execution is required with a sound understanding of Virtualization, XaaS, DevOps, Cloud-native technologies
Experience or familiarity in large-scale automation (e.g. vRealize, Ansible, Puppet, Chef, Razor, Hamlin) and concepts of continuous integration and delivery
Considerable experience in developing IT roadmaps, maturity assessments, and Cloud solutions
Desirable Requirements
Experience in pre-sales or Sales is a plus but not required
A minimum of a bachelor's degree in Computer Science or related field is required, a business background is a plus
Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live, and play, providing customers with the industry's broadest and most innovative technology and services portfolio. We value our customers, winning together, innovation, results, and integrity. Grow your career with a highly competitive salary, bonus programs, world-class benefits, and unparalleled learning and development opportunities all at a company that is proud to be diverse and inclusive. Learn more on how we are closing the diversity gap.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy.
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