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Lead Enterprise Architect

2 months ago

Chicago, Illinois, United States McDonald's Corporation Full time
Company Overview

McDonald's is redefining its growth approach through a strategy known as Accelerating the Arches, which encompasses every facet of our operations as the premier global omni-channel restaurant brand. As consumer preferences evolve, we leverage our competitive strengths to enhance our brand further. A fundamental aspect of our growth strategy is to intensify our focus on the 4Ds: Delivery, Digital, Drive-Thru, and Development. Our aim is to accelerate technological advancements so that over 65 million customers daily can enjoy a seamless experience, whether at one of our expanding Drive-Thrus, through McDelivery, dine-in, or takeaway.

At the forefront of this technological transformation is McDonald's Global Technology organization, comprised of innovative thinkers who create cutting-edge technology alongside exceptionally talented individuals, utilizing the latest advancements such as AI, IoT, and edge computing. We collaborate with diverse, global teams that thrive on challenges. It’s particularly rewarding to witness family and friends benefiting from the technology you develop at their favorite McDonald's restaurant.

As we evolve as an engineering organization and respond to the surging demand for technology, we are preparing to seize the next wave of opportunities for our business. We are establishing an in-house engineering team responsible for our strategic products, featuring diverse squads of engineers with both traditional and specialized skills, combining internal talent with our partners to flexibly meet demand and tackle technological innovation challenges at an impressive scale.

For insights into how technology is directly supporting the Accelerating the Arches strategy, explore the Global Technology Technical Blog.

We are an equal opportunity employer dedicated to fostering diversity among our crew members, staff, operators, and suppliers. We champion an inclusive workplace that creates positive experiences for everyone. We welcome individuals who can enhance our company culture: If this role piques your interest, we encourage you to apply even if you do not meet every single requirement.

Position Overview

As a pivotal member of the global enterprise architecture team, which shapes the enterprise architecture strategy, establishes a guiding capability, and develops architecture blueprints and standards, the principal architect for marketing and CRM will play an essential role in providing architectural thought leadership and influencing execution across our global customer engagement and personalization strategies, as well as product and technology teams.

Key Responsibilities
  • Develop a comprehensive technology and architecture vision, strategy, standards, and capability target state and roadmaps that provide a coherent context and direction for the marketing and CRM domain.
  • Collaborate closely with our strategy team to chart the future of digital engagement and personalization, including AdTech, MarTech, and data enablement strategies, while defining and maintaining target state blueprints and evolution/migration architecture strategies and roadmaps.
  • Lead the enterprise architecture strategic technology and architecture decision governance for significant initiatives impacting engagement, AdTech/MarTech, and customer data products and platforms.
  • Guide product and engineering teams on solution and integration design, implementation, and standardization.
  • Apply architectural principles and expertise effectively (e.g., Domain-Driven Design for clean domain boundaries, composability), driving agility, simplification, and standardization while ensuring privacy, security, reliability, scalability, and performance.
  • Mentor fellow architects and contribute significantly to the maturation of the enterprise architecture practice.
Qualifications
  • Bachelor's or Master's degree in Computer Science, Management Information Systems, or equivalent experience.
  • Over 10 years of experience in the MarTech/AdTech solutions space, including large-scale transactional and data analytics systems and integration platforms.
  • Experience in developing and integrating complex systems, with at least 3 years in leading architecture/design roles for large-scale complex systems and problem-solving.
  • Strong knowledge of the MarTech/AdTech industry landscape, innovations, data privacy, and AI safety regulations.
  • Hands-on leadership experience in large-scale cloud-native implementations on leading cloud platforms such as AWS, Azure, or Google Cloud.
  • Excellent analytical and architectural modeling skills, well-versed in key architecture concepts and principles, including Domain-Driven Design, microservices, REST APIs, and various architectural viewpoints.
  • Experience across all facets of architecture and engineering, including application development, data platforms, infrastructure, and deployment.
  • Exposure to an enterprise-level, global technology landscape, with a proven ability to establish standards and define future roadmaps for a global organization.
  • Ability to partner with business and technology stakeholders to articulate the value and outcomes of new or evolving capabilities.
  • Strong interpersonal and communication skills.
  • Experience in large enterprise digital transformation initiatives.
  • Systems thinker with the ability to analyze complex problems from technological, business model, process, and organizational perspectives.
  • Ability to balance ad hoc demands with organizational priorities and set realistic expectations.
  • A self-motivated influencer with strong stakeholder management skills.
Desired Skills
  • Proven success in a leadership role with a clear vision.
  • Ability to work collaboratively with technology and business leadership to align technical roadmaps with key business strategies and objectives.
  • Demonstrated ability to coordinate multi-functional teams of IT professionals, business executives, and other key partners towards shared goals.
  • Familiarity with modern product management and engineering methodologies.
Additional Information

McDonald's is committed to providing reasonable accommodations to qualified individuals with disabilities to perform essential job functions. Additionally, if you require assistance accessing or reading this job posting or need help with the application process, please reach out for support.

McDonald's provides equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on various protected characteristics. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, and training.