Financial Aid Counselor
3 weeks ago
Location : Tulsa, OK
Job Type: Full-time
Job Number: 4642F-10-24
Department: Financial Aid
Opening Date: 10/11/2024
Work Schedule: Monday - Thursday 9am - 6pm, Friday 8am - 5pm
Campus: Metro
About TCC: Tulsa Community College is committed to creating positive work environments that support the success of the full range of our employees. We believe that employees who feel valued and respected will create policies, programs, practices, and services to effectively meet the needs and exceed the expectations of our students and employees. We are committed to hiring and retaining culturally competent faculty and staff at all levels of the organization who continue to deepen their skills and competencies to serve the full range of our community.
Job Summary
Supervise and lead the campus financial aid office and is the chief liaison between financial aid and other campus constituencies. Provide advice and assistance to students and families regarding applying for financial assistance, including federal aid and institutional scholarships and managing educational awards.
Essential Duties
Supervise and lead the campus financial aid office.
Provide advice and assistance to students and families regarding applying for financial assistance, including federal aid, institutional scholarships and student loans.
Function as part of the campus student services team and is the primary liaison between financial aid and the Deans of Student Services, Provosts, etc.
Provide guidance and information to students regarding maintaining and/or regaining eligibility for assistance.
Use professional judgment in determining whether a student has unusual circumstances that would affect financial aid eligibility.
Train new and existing campus financial aid and other staff on financial aid issues and regulations.
Support TCC's recruitment and retention mission through the presentation of financial aid information, both on campus and throughout the area.
Troubleshoot and solve difficult issues too complex for other staff, including researching and resolving student complaints.
Minimum Qualifications
Bachelor's degree in Higher Education, Educational Leadership, Counseling and Student Personnel or related field. Degree requirement may be substituted with relevant and equivalent work experience.
One year of experience in a college financial aid environment.
Experience working with Federal Title IV regulations, policies and procedures related to financial aid.
Personal computer skills.
Ability to perform duties on one's own initiative with minimal supervision.
Ability to interact effectively with all students & college service areas.
Preferred Qualifications
Master's degree in Higher Education, Educational Leadership, Counseling and Student Personnel or related field.
Supervisory experience.
Banner experience.
TCC values our employees by providing a benefit package as a significant component of your compensation package.
Our benefits have been designed to provide important protection for you and your family in the case of illness, injury, or even death.
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