Pipeline - Customer Service Representative
1 month ago
Customer Service Representative Pay: $17 Location: WFH - must be able to report on-site in Mason, OH if equipment isn't working Shift times Training: 9a-530p Working hours: 1030a-7p Onboarding: Background check and 5 Panel Drug Screening required Duration: Initial 3 month contract, opportunity to convert to FTE depending on performance and business needThe Customer Service Representative provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase Luxottica Retail revenues and enhance the overall customer experience. Additionally, the Customer Service Representative initiates the escalation process for unresolved customer problems.MAJOR DUTIES AND RESPONSIBILITIES Assists customers telephonically and non-telephonically with service and support issues. Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention. Acts as a positive role models by demonstrating continuous performance improvement, solid business skills and support of department and company objectives. Ensures productivity, revenue generation, and quality levels are met in order to meet and exceed customer and Luxottica Retail expectations. Uses courteous and professional language. Works effectively in a team environment. Creates a win-win resolution to problems.BASIC QUALIFICATIONS High School/ equivalent or Relevant work experience Ability to produce quality and professional written correspondence with customers Ability to demonstrate and perform basic math Customer service orientation Intermediate PC knowledge, working knowledge of Windows operating systems, proficient with Microsoft Office, fluent with Internet and mainstream web browsers Commitment to providing resolution to customer issues on the first contact Strong English comprehension and a good command of grammar PREFERRED QUALIFICATIONS Associate degree or higher Previous experience in a telephonic or personal customer contact position Retail store/field experiencePrescreen must be attached to the resume on ONE document
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Customer Service Representative
4 weeks ago
Mason, United States Kelly Services, Inc. Full timeKelly Services, Inc. - JobID: 60C50900B4C84C938D956032CE2EEA4D [Customer Service Representative] As a Customer Service Representative at Kelly Services, Inc., you'll: Handle customer inbound/outbound calls; Provide appropriate solutions and alternatives within the time limits; Keep records of customer interactions, process customer accounts and file...
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Customer Service Representative
17 hours ago
Mason, United States Russell Tobin Full timeRussell Tobin's client, a leading manufacturing company, is hiring a Customer Care Representative at Mason, OH Position Title: Customer Care Representative Location: Mason OH 45040 Pay Rate: $15 - $17 per hour Schedule: Mon-Fri; 9 am-5:30 pm General FunctionThe Customer Service Representative provides high-quality multi-channel (telephonic, chat, email,...
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Customer Service Representative
17 hours ago
Mason, United States Russell Tobin Full timeRussell Tobin's client, a leading manufacturing company, is hiring Customer Service Representative at Mason, OH 45040Job Title: Customer Service RepresentativeOverviewWe are recruiting 30 temporary Customer Service Representatives for the Consumer Brands team. This role provides multi-channel customer support (inbound/outbound calls, chat, email, and more)...
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Customer Service Representative
1 month ago
Mason, Ohio, United States Kelly Services, Inc. Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Kelly Services, Inc.Key Responsibilities:Provide exceptional customer service via phone and non-telephone channelsResolve customer issues utilizing department tools and resourcesCollaborate with field and store partners to deliver high-quality serviceUtilize business...
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Customer Service Representative
4 weeks ago
Mason, Ohio, United States EVERSANA Company Full timeJob DescriptionThe Customer Service Representative, or Program Specialist II, will provide dedicated support to patients and healthcare providers for activities related to benefit coverage, payments, reimbursements, denials, and general inquiry phone calls through our patient services support center.Essential Duties and Responsibilities:Provide personalized...
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Customer Service Representative
1 month ago
Mason, Ohio, United States Domino's Pizza LLC Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative/Shift Leader. As a key member of our service team, you will be responsible for providing exceptional customer service and leading by example. Key responsibilities include:Key Responsibilities:Providing exceptional customer service and...
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Bilingual Customer Service Representative
4 weeks ago
Mason, Ohio, United States Surge Staffing Full timeCustomer Service Representative Job DescriptionAt Surge Staffing, we're looking for a skilled Customer Service Representative to join our team. As a key member of our sales team, you'll be responsible for:Conducting service calls to ensure exceptional customer service and build strong relationships with our clients.Generating new business partnerships...
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Customer Service Representative
4 weeks ago
Mason, Ohio, United States Domino's Pizza LLC Full timeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include:Key Responsibilities:Greet customers and provide a positive, engaging experience.Take customer orders using our Point of Sales System.Ensure orders are organized and accurate.Contribute to...
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Customer Service Representative
4 weeks ago
Mason, Ohio, United States Global Channel Management Full timeAbout the RoleAs a Customer Service Representative at Global Channel Management, you will be responsible for providing high-quality support to customers through various channels, including telephonic, chat, email, and social media. Your primary goal will be to resolve customer issues efficiently and effectively, ensuring a positive experience for our...
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Customer Service Representative I
2 weeks ago
Mason, United States Dart Container Full timeDart Container Corporation - [Customer Service Representative] As a Customer Service Representative at Dart Container, you'll: Assist customers with inquiries and orders; Maintain accurate records of customer interactions; Process orders and provide shipping information; Resolve customer complaints in a professional manner; Collaborate with sales team to...
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Customer Service Representative
17 hours ago
Mason, United States Russell Tobin Full timeRussell Tobin's client, a leading global eyewear company is hiring a Customer Service Representative to work Remotely at Mason, OH (Local candidates only) LOCAL CANDIDATES ONLYONSITE FOR TRAININGApply Now!Employment Type: Contract/RemoteLocation: Mason, OH Remote (Local candidates only) (Onsite for training)Pay rate: $16/hr - $17/hr Shift: Any 8hrs of shift...
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Bilingual Customer Service Representative
4 weeks ago
Mason, Ohio, United States Surge Staffing Full timeCustomer Service Representative Job DescriptionAt Surge Staffing, we're looking for a skilled Customer Service Representative to join our team. As a key member of our sales team, you'll be responsible for conducting service calls to ensure quality customer service, as well as outside sales calls to obtain new business partnerships and customers. You'll also...
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Customer Service Representative
1 month ago
Mason, United States EVERSANA Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at EVERSANA. As a key member of our customer-facing team, you will be responsible for providing exceptional support to patients, healthcare professionals, and payers.Your primary focus will be on delivering personalized support through phone, CRM, and email...
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Customer Service Representative
17 hours ago
Mason, United States Russell Tobin Full timeRussell Tobin's client is hiring a Customer Service Representative in Mason, OH Employment Type: ContractLocation: Hybrid Mason, OH 45040Pay rate: $15-$16.39/hr Responsibilities:Assists customers telephonically and non-telephonically with service and support issues.Resolves problems utilizing department tools, resources, business judgment and expertise, and...
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Customer Service Representative
3 weeks ago
Mason, Ohio, United States Jasmine Ross - State Farm Agent Full timeJob OpportunityState Farm Insurance Agent located in Canton, MI is seeking a motivated and career-oriented professional to join their team.Position OverviewAs a State Farm team member for Jasmine Ross - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life...
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Customer Service Representative
4 weeks ago
Mason, Ohio, United States Vaco Full timeJob SummaryAs a Customer Account Manager at Vaco, you will be responsible for maintaining safe working conditions and practices to achieve a zero (0) lost time injury record within the area of responsibility. You will also verify customer pricing and terms of sale and maintain customer quotations, summary billing setup and rebits in ERP system. Additionally,...
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Customer Service Representative
4 weeks ago
Mason, Ohio, United States First Financial Bancorp Full timeWe are seeking a highly motivated and results-driven Customer Service Representative to join our Middle Market team at First Financial Bancorp. As a key member of our team, you will be responsible for handling incoming calls from business-to-business customers with questions regarding lease contracts, payoff, making payments, taxes, and other related...
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Customer Service Representative
4 weeks ago
Mason City, Iowa, United States EZCORP Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales and loans, and performing opening and closing store duties.Key Responsibilities:Provide excellent customer...
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Customer Service Representative
4 weeks ago
Mason City, Iowa, United States Domino's Pizza LLC Full timeAbout the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key...
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Senior Pipeline Protection Specialist
4 weeks ago
Mason, Ohio, United States Azuria Water Solutions Full timeJob Summary:As a seasoned professional in the pipeline protection industry, we are seeking an experienced General Superintendent to join our team at Azuria Water Solutions. With over 45 years of experience in providing pipeline protection services, our company values employee development and empowerment, and we are looking for innovative individuals to...