Call Center Agent
2 weeks ago
RbA is the exclusive start-to-finish retail window and patio door replacement division of Andersen Corporation the most recognized window brand in North America.
WHAT YOU'LL BE DOING | THE ROLE
Your core responsibility is to book appointments with prospective customers through both inbound and outbound calls. This includes following a script, overcoming objections, making a human connection, and ensuring good, quality sales appointments for our in-home Design Consultants. Convert both inbound and outbound phone calls into qualified sales appointments and communicate with prospective customers using the company prescribed methodology.
SCHEDULE | PAY
This position requires someone comfortably connecting with people. You will be responsible for booking meetings each day as well as making high volume calls. As for hours, we have agents available between 7 am - 7 pm, Monday - Friday; 9 am - 4 pm on Saturdays; and 930 am - 2pm on Sundays. During training, you will work 9 - 4 on your first day and then 8 - 4 the remaining training dates, Monday - Friday.
Our base pay is $14.50/hr but a portion of your income is from our bonuses and incentive program Depending on your performance, you could earn an extra $250 - $800 per month (biweekly payments). During training you will be paid $16/hr.
WHAT YOU BRING | THE PERSON
- Being in office (not a remote position) with reliable transportation and valid drivers license
- 2+ Years experience working in a fast-paced sales or customer service environment, can be in person or over the phone.
- High School Diploma or equivalent required
- Exceptional customer service, active listening, and verbal communication skills
- Professional phone voice with proficiency with computers, especially with CRM software, and strong typing skills
- A positive attitude with the ability to multi-task and collaborate effectively as a team member.
BENEFITS:
-Medical/Dental/Vision, Employee Wellness Programs-Health Savings Account contributions. Paid holidays plus PTO, Professional development and culture that supports work-life balance, an environment where collaboration is key-Volunteer opportunities on company time. Environmentally conscious business decisions, 10,000+ employees and career opportunities nationwide.
WHO WE ARE | THE COMPANY
Renewal by Andersen is the full-service window replacement division of 120-year old Andersen Corporation, the most trusted family of window brands in North America. Renewal by Andersen was founded to redefine the home remodeling industry and to offer a different-and better-window-replacement experience. Renewal by Andersen has more than 120 locations across North America
By applying to this job, I agree that I may be contacted at the number submitted, including by autodialed calls and texts, for informational and all other purposes by Renewal by Andersen, and its affiliated companies (collectively, "RbA").
-
Call Center Manager
2 weeks ago
Peoria, United States Renewal by Andersen Full time**Responsibilities**: Leadership and Management: - Lead and manage a team of call center supervisors and agents. *Provide guidance, coaching, and mentorship to the team to foster a positive and productive work environment. *Set performance goals and conduct regular performance evaluations. Operational Oversight: *Oversee daily operations of the call...
-
Call Center Rep
5 days ago
Peoria, United States Carle Health Full timeDepartment: Call Center - CMH - Entity: Peoria Service Area - Job Category: Clerical/Admin - Employment Type: Part - Time - Job ID: 41892 - Experience Required: 1 - 3 Years - Education Required: Not Indicated - Shift: As Needed - Location: Peoria, IL - Usual Schedule: As needed - On Call Requirements: NA - Work Location: Methodist Medical Center - Weekend...
-
Contact Center Agent Ii
2 weeks ago
Peoria, United States OSF HealthCare Full timeOverview: **This is a remote work from home position, must reside in IL. Would need to be able to travel to the office for training and other required, rare occasions.** **Training for this position will be on-site in Peoria.** **Expected pay for this position is $19.81 - $23.31/hour. Actual pay will be determined by experience, skills and internal...
-
Call Center Rep
3 weeks ago
Peoria, United States Carle Health Full timePosition Summary: This position supports the communication needs of the Medical Center staff, Physicians and their patients, the general public and answering services, by directing all telephone traffic to their appropriate locations in an efficient and courteous manner. This position also provides paging services for announcements, emergent conditions,...
-
Customer Service Representative
3 weeks ago
Peoria, United States Brad Siok - State Farm Agent Full time**Benefits**: - 401(k) - 401(k) matching - Bonus based on performance - Company parties - Competitive salary - Dental insurance - Free food & snacks - Health insurance - Opportunity for advancement - Paid time off - Training & development - Vision insurance **CUSTOMER SERVICE DESCRIPTION**: As a Customer Service Representative - State Farm Agent Team...
-
Insurance Staff Position
3 weeks ago
Peoria, United States Brad Siok - State Farm Agent Full time**Benefits**: - 401(k) - 401(k) matching - Bonus based on performance - Company parties - Competitive salary - Dental insurance - Free food & snacks - Health insurance - Opportunity for advancement - Paid time off - Training & development - Vision insurance Sales Representative Overview Successful State Farm Agent is seeking a qualified professional to...
-
Account Representative
3 weeks ago
Peoria, United States Brad Siok - State Farm Agent Full time**Benefits**: - 401(k) - 401(k) matching - Bonus based on performance - Company parties - Competitive salary - Dental insurance - Free food & snacks - Health insurance - Opportunity for advancement - Paid time off - Training & development - Vision insurance **HYBRID - SALES & SERVICE DESCRIPTION**: As our Account Representative - State Farm Agent Team...
-
Contact Center Agent I
2 weeks ago
Peoria, United States OSF HealthCare Full timeOverview: **Work from home position-must reside within 60 miles of OSF Peoria location-initial training onsite in Peoria.** **Expected pay for this position is $18.43 - $21.69/hour. Actual pay will be determined by experience, skills and internal equity.** : The Agent I contributes to overall patient experience by delivering exceptional customer service to...
-
Insurance Staff Position
4 weeks ago
Peoria, United States Brad Siok - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceCompany partiesCompetitive salaryDental insuranceFree food & snacksHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance Sales Representative OverviewSuccessful State Farm Agent is seeking a qualified professional to join their...
-
Contact Center Agent I
2 weeks ago
Peoria, Illinois, United States OSF HealthCare Full timeOverview:Expected pay for this position is $ $21.69/hour. Actual pay will be determined by experience, skills and internal equity.POSITION SUMMARY:The Agent I contributes to overall patient experience by delivering exceptional customer service to patients, families, caregivers, providers and the community during every interaction. Performs a complex variety...
-
Manufacturing Call Center Engineering Aide
4 weeks ago
Peoria, United States ITC, Inc. Full timeJob DescriptionJob DescriptionOur large manufacturing client located in Peoria, Illinois, is looking for a Call Center Engineering Aide, to add to their team.Position's Contributions to Work Group: Call Center Helpline to assist our client's dealers submit 30-50 inquires per day typically seeking assistance identifying our client's parts for...
-
Supervisor Call Center
3 weeks ago
Peoria, United States Carle Full timePosition Summary: The TrilliumPlace Call Center Supervisor will provide leadership to staff to ensure effective operations, optimal performance, and quality improvements of the TrilliumPlace Call Center management and processes. This position will have daily supervisory functions of the team, evaluations, input on new employee selection process and...
-
Insurance Agent
4 weeks ago
Peoria, United States Independent Insurance Agents Full timeCFC Insurance, an independent agency representing several preferred insurance companies, is looking to add a Licensed Insurance Agent to the team at our Better Banks location, in Peoria, IL. Our Licensed Insurance Agents have proudly served the insurance needs of Central Illinois since 1958; and we specialize in multiple types of coverage. We are located...
-
Showing Agent
2 weeks ago
Peoria, United States Showami Full timeShowami is a service that licensed real estate agents use to earn money by assisting with buyer and rental showings, light inspection reports, Open Houses and other ad hoc tasks. We are seeking licensed real estate agents in **Peoria **and surrounding areas to assist with various real estate tasks. **Requirements**: You must be a currently licensed real...
-
Manufacturing Call Center Engineering Aide
1 week ago
Peoria, United States ITC, Inc. Full time**Our large manufacturing client located in Peoria, Illinois, is looking for a Call Center Engineering Aide, to add to their team.** **Position's Contributions to Work Group**: - Technical inquiries are related to our client's products including engines, engine components, drivetrain, electronics & hydraulics. Often the dealer needs help selecting the...
-
Real Estate Showing Agent
3 weeks ago
Peoria, United States Showami Full timeShowami is a service that connects licensed real estate agents with other licensed real estate agents to assist with buyer showings. We are seeking licensed real estate agents in Peoria and surrounding areas to show homes. Requirements: You must be a currently licensed real estate agentYou must have access to the MLSYou must have...
-
Community Outreach On-call Advocate
1 week ago
Peoria, United States The Center for Youth and Family Solutions Full time**See yourself achieving solutions. Join our team!** **Work Hours**: Schedule is on a part-time, on-call basis. Minimum of 18 shifts per month. Weekends, holidays, and after-hour shifts required. **Shift Schedule**: 12:00 AM - 9:00 AM, 5:00 PM - 12:00 AM Additional shifts on weekends and holidays (9:00 AM - 5:00 PM) **Perks of Working at...
-
Remote Insurance Agent
4 weeks ago
Peoria, United States Meron Financial Agency Full timeJob DescriptionJob DescriptionCompany Overview:Join Meron Financial Agency, a leading firm committed to empowering individuals and businesses to achieve their financial goals. With a dynamic team of experts and a client-centric approach, we offer unparalleled opportunities for growth and success.Are you passionate and eager to make a meaningful impact on...
-
Life Insurance Sales Agent
2 weeks ago
Peoria, United States Peterson Agency Full timeJob DescriptionJob DescriptionJob Description Flexible ScheduleWork from ANYWHERE!Compensation (Uncapped): Part Time: $50,000+ Full Time: $125,000+ Agency Builder: $150,000+ A career with The Peterson Agency of Symmetry Financial Group can help you...
-
Financial Services Agent
4 weeks ago
Peoria, United States The Sullivan Agency Full timeJob DescriptionJob DescriptionJoin Our Winning Team - Sales Agent Position with The Sullivan AgencyAre you looking for a rewarding career in Insurance with high earning potential and growth opportunities? Look no further than the Sullivan Agency!We specialize in protecting families with various INSURANCE PRODUCTS such as life, whole life, mortgage...