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Account Representative

4 months ago

Peoria, United States Brad Siok - State Farm Agent Full time

**Benefits**:

- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance

**HYBRID - SALES & SERVICE DESCRIPTION**:
As our Account Representative - State Farm Agent Team Member, you will provide exceptional customer service to our policyholders by answering questions, assisting with requests, and assessing their needs. You’ll be responsible for resolving billing issues, submitting changes on policies, and making policy recommendations. You will also be required to review a customer’s policy and initiate new insurance policies to reach your production goals.

If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career.

**RESPONSIBILITIES**:

- Build personalized relationships with clients.
- Keep a professional appearance and friendly attitude.
- Pivot to other lines of insurance by recommending available products.
- Ask for referrals and reviews.
- Conduct policy reviews.
- Actively listen to identify the client’s needs and ask about changes in his/her life.
- Note every request for changes or policy reviews in ECRM including declination of coverages.
- Handle customer inquiries by the end of the business day.
- Contact potential clients by cold calling or using referrals.
- Service the policies you initiate.

**QUALIFICATIONS**:

- Have your Property and Casualty state insurance license.
- Obtain an agreement with State Farm within the first two weeks of employment by completing all State Farm training.
- If not already licensed with Life and Health initiate process within 60 days.
- Prior insurance experience is preferred but not required.

**BENEFITS**:

- Simple IRA with company match
- Salary plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my agency

**COMPANY VALUES**:

- Respect
- Integrity
- Reliability
- Pride
- Caring

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.