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Cantonese Speaking Call Center Representative

2 months ago

New York, United States TEKsystems Full time

IMMEDIATE 100% CUSTOMER SERVICE OPENING

MUST BE BILINUGAL MANDARIN OR CANTONESE

FULL TRAINING PROVIDED/EQUIPMENT PROVIDED

MONDAY - FRIDAY 8AM-530PM

$23/HR

Qualifications:

+ Must be bilingual Mandarin or Cantonese

+ Microsoft office proficient

+ Customer service experience

Description:

- Follow all Medical Answering Services policies and procedures

- Satisfactorily maintain Medical Answering Services productivity standards

- Attend all in-service training/compliance sessions

- Take client messages per protocol

- Schedule Medicaid transportation per protocol

- Provide for a professional work environment and exhibit a professional attitude and demeanor

- Demonstrate a proven understanding of Medicaid and Medical Answering procedures

- Display excellent customer service skills

- Provide timely feedback to the company regarding service failures and/or customer concerns

- All other duties as directed by supervisors/management

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.