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Lead IT Business Analyst, Cat Applications

2 months ago

Charlotte, United States Weisiger Group Full time

Description

Position at Weisiger Group

Join the Weisiger Group Team

As a family-owned company under our fourth generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed.

Since 1926, we've supported the strength of our communities by supplying equipment for critical infrastructure and commerce, and by funding programs that advance social and economic vitality. Being around for nearly 100 years means we change and pivot to capture opportunities and avoid challenges. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that's built to last.

We're looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we're committed to providing a work experience that helps our team grow to their full potential.

Join a leading solutions provider and be a part of a group of highly skilled technicians, sales and support team members who exist to serve as a trusted partner to our customers, communities, and fellow employees.

Summary

The Lead IT Business Analyst will work closely with applications teams, other Business Analysts, and key business stakeholders to develop roadmaps, as well as document detailed business and technical requirements. The lead analyst maintains key metrics, manages RFP processes, and vendor relationships for new systems and enhancements. They will identify opportunities to leverage and gain value from various technologies across ERP back-office systems, sales, service, rental and parts and work through others to accomplish deliverables. This position will stay up to date with evolving application trends, new technologies and best practices, as well as the technology roadmaps and dealer requirements for Caterpillar and other related OEM providers of equipment and parts. This position will work across the Business Technology and Carolina Caterpillar and look for opportunities to leverage standards and common platforms.

The Lead IT Business Analyst will report into and work closely with the Director of Cat Applications, as well as collaborate and work closely with the Solutions Architecture and Digital Platforms development teams. This role will also engage heavily with key business stakeholders.

Key responsibilities for this role include understanding business and data requirements and translating them into functional requirements necessary for the technology solutions that meet enterprise needs, expected delivery dates and quality standards. Will develop design solutions, test scenarios and ensure the solution can be integrated successfully into the overall application architecture. The position will contribute to the story refinement/defining requirements.

Essential Functions

  • Working with Business and Vendor Partners, and BT Solutions Dev teams, develop roadmaps and application product technology plans for overall solutions. Translate business requirements into feature maps, use cases, requirements, for development teams. Network to build relationships with OEM Teams to understand specific OEM roadmaps, product offerings and technology capabilities/architectures. Along with Weisiger product owners, provides Weisiger input to OEM's, software providers and customers as it relates to coordinating joint initiatives.
  • Support the creation and execution of new features to include: justifying the business case, requirements gathering, technical analysis, story creation, delivery communication and overall process/business flows impacting the feature
  • Identify technical feasibility of requirements while identifying gaps and raising issues accordingly
  • Lead the BA function within the Cat Apps team to set governance, frameworks, standard processes, and templates to be leveraged across the team. Serve as mentor to other BAs on the team.
  • Partner with PMO on early discovery and business case requirements as well as prioritization of BT requests
  • Assist with short term and long-term project planning including annual prioritization of project efforts across the business
  • Communication - within BT team and across stakeholder groups to achieve and maintain alignment
  • User Acceptance - owns test creation, execution and sign-off from business product owners
  • Own coordinating Tech Support from BT applications perspective post go-live
  • Serve as a mentor to other business analysts on the Cat Apps team
  • Create reference manuals, training aids and other technical documents as required
  • Other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • 6+ years of experience in business analyst functions in a technical or applications context
  • Bachelor's degree or equivalent work experience preferred
  • Certified SAFe Product Owner or Business Analyst (or equivalent)
  • Experience capturing customer/user requirements, crafting roadmaps, business cases, formal business requirements documents (BRD's), crafting use cases and writing user stories
  • Experience serving as a business analyst on medium and large-scale projects including post implementation support
  • Experience facilitating requirements gathering sessions with customers, users, internal teams and business partners
  • Experience with ERP platforms, warehouse systems, ecommerce solutions, and financial systems in both on-premise and cloud technologies
  • Experience implementing 3rd party solutions and working with vendors for solution design, integration and ongoing support.
  • Experience in evaluating sitemaps and UI/UX, including wireframes
  • Strong technical acuity and aptitude
  • Ability to deal with ambiguity and bring together complex pieces of a puzzle into a cohesive plan
  • Experience applying concepts and techniques from various agile approaches
  • Experience with JIRA, Salesforce and Confluence applications is preferred
  • Experience with legacy midrange or mainframe systems and applications preferred
  • Azure and/or AWS certifications related to cloud applications solutions preferred

Computer Skills

  • Proficient in Microsoft Office including Excel, Word and Powerpoint

Certificates, Licenses, Registrations

  • Azure and/or AWS certifications related to cloud applications solutions

Reasoning Ability

  • Ability to solve practical problems and deal with a variety of concrete variables in situations of complexity, including multiple platforms and integrations. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

We are an Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

#Weisiger

EEO/AA Employer. All qualified individuals - including minorities, females, veterans and individuals with disabilities - are encouraged to apply.