Customer Service Representative

1 month ago

Tampa, United States RFID Hotel Full time

RFID Hotel, a division of Avery Products Corporation is looking for a Customer Service Representative. You will engage with customers and teammates via phone and email to provide a seamless customer experience throughout the order process, strengthening customer relationships. The ideal candidate should be confident working independently as well as comfortable working with a growing team.

WHAT WE OFFER

  • Competitive salary with quarterly bonus potential
  • Dynamic, energetic work environment with an exceptional talented workforce.
  • Great comprehensive benefits including Medical, Dental, Vision, Short-Term and Long-Term Disability, Company provided & paid life insurance
  • Excellent 401K Retirement Plan with very generous company match.
  • Work life balance, 12 company paid holidays, paid vacation and paid sick time

WHAT YOU WILL BE DOING

  • Provide professional front-line email and phone communication to customers for service-related inquiries and complaints including technical trouble-shooting.
  • Data entry and maintenance in Netsuite ERP system including order processing, communications logging, and contact updates
  • Work closely with other departments to ensure a smooth customer experience
  • Gather customer feedback, reporting and escalating product or service issues
  • Organize and prioritize multiple concurrent tasks while remaining highly responsive to customer and team needs
  • Take ownership of assigned tasks and seek opportunity to engage with customers and provide meaningful value throughout the stages of the customer journey

WHAT YOU NEED TO SUCCEED

  • Excellent professional verbal and written communication skills
  • Proven passion for providing a stellar customer service experience
  • Strong attention to detail
  • Proactive communication and pre-emptive problem solving
  • High school diploma or equivalent minimally required
  • Experience working in professional services or sales team settings
  • Working on-premises during normal business hours Mon-Fri 9am-6pm

ABOUT US

As the largest and most-trusted supplier of RFID key cards and credentials for hotels, RFID Hotel leads uniquely at the intersection of technology and meaningful change by providing the best quality products and the highest level of customer service. With thousands of hospitality customers across the globe and millions of products in circulation, our vision is to cultivate an ecosystem of operational efficiency that enables the best experiences. Just like our customers, we are change-agents who are passionate about making a positive difference in the lives of those we serve, and were inspired by the opportunity to help them deliver desired outcomes.

RFID Hotel operates within the Avery North America Division of CCL Industries, a world leader in specialty label packaging solutions for global corporations, small business and consumers. Our offices are located in Tampa, FL.

All offers of employment are based on the successful completion of a pre-employment background check. Avery Products Corporation is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employees employment at any time with or without reason or notice.

Thank you for your interest and considering this opportunity Please send resume when responding.

  • Customer Service Representative

    1 month ago

    Tampa, United States Fay Financial Full time

    A Customer Service Representative to join our team and sit onsite at our Tampa FL location. This will be a full-time onsite position. As the Customer Service Representative, you will be responsible for communicating with customers and maintaining a p Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Representative

    2 months ago

    Tampa, United States Infinity Managment Group Full time

    Are you looking for a rewarding challenge? We're seeking a Customer Service Representative to join our reputable team! Our Customer Service Representatives strive to make a difference in the Tampa region and are eager to shape the future. We have the privilege of working with telecommunication clients that grant access to affordable wireless plans and...

  • Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States PrideStaff Full time

    Customer Service Representative Job DescriptionPrideStaff is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and concerns, and providing product and service information to...

  • Customer Service Representative

    2 weeks ago

    Tampa, United States TGH Urgent Care Full time

    About the position:Apply today and join our talented and experienced team of Customer Service Representatives who connect with patients calling in by providing direction and information. A few highlights of what we offer:Health benefits/ Florida Blue Customer Service Representative, Customer Service, Operations Manager, Representative, Processing, Retail,...

  • Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States Dynasty Building Solutions LLC Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Dynasty Building Solutions LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer...

  • Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States Jo-Ann Stores Full time

    Customer Service RepresentativeAt Jo-Ann Stores, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for engaging with customers, processing transactions, and maintaining a high level of productivity while stocking shelves accurately according to planogram. If you have...

  • Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States CVS Health Full time

    Customer Service RepresentativeCVS Health is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone, email, and online chat.Key Responsibilities:Provide timely and effective resolution to customer inquiries and issuesUse...

  • Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States RemX Full time

    Customer Service Representative OpportunityRemX Staffing is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients by assisting with healthcare questions, medical equipment/prescription questions, and medical meal deliveries.Key...

  • Customer Service Representative

    4 months ago

    Tampa, United States Wipro Full time

    The Customer Care Associate will provide information to customers in response to complaints, orders, errors, account questions, billing, cancelations, and other queries. Professionally handle incoming requests from customers and ensure that issues ar Customer Service Representative, Customer Service, Representative, Technology, Retail

  • Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States RemX Full time

    Customer Service Representative Job Description **Job Summary:** We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at RemX. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through inbound calls. **Key Responsibilities:** * Respond...

  • Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States MCI Military Recruitment Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that our clients are satisfied with our services.Key...

  • Customer Service Representative

    3 weeks ago

    Tampa, Florida, United States PrideStaff Full time

    Customer Service Representative Job DescriptionPrideStaff is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and concerns, and providing product and service information to...

  • Customer Service Representative

    2 days ago

    Tampa, United States Wipro Full time

    Here we grow again with new opportunities! Wipro is seeking individuals who combine excellent customer service and problem-solving skills with the ability to function effectively both as part of a team or on an individual basis to bring their talent Customer Service, Customer Service Representative, Representative, Technology, Retail, Skills

  • Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States IDIQ Full time

    Customer Service RepresentativeIDIQ is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members. This includes answering calls, responding to emails, and resolving customer complaints in a timely and professional manner.Key...

  • Customer Service Representative

    3 weeks ago

    Tampa, Florida, United States Morgan Auto Group Full time

    {"title": "Service Representative", "description": "We are seeking a highly motivated and customer-focused Service Representative to join our team at Morgan Auto Group. As a Service Representative, you will be responsible for handling inbound and outbound calls, setting appointments, and providing exceptional customer service. Responsibilities: * Handle a...

  • Customer Service Representative

    4 weeks ago

    Tampa, United States Atrium Staffing Full time

    About Atrium: What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team. Client Overview: Our client is seeking a Customer Service Representative to help support them...

  • Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States OneTouch Direct Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeOneTouch Direct is a leading provider of contact center solutions, offering a unique opportunity for customer service professionals to excel in a dynamic and supportive environment.This role involves handling inbound customer service calls, providing account support,...

  • Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States PrideStaff Full time

    Customer Service Representative Job DescriptionPrideStaff is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries in a...

  • Customer Service Representative

    1 month ago

    Tampa, Florida, United States FastSigns Full time

    Customer Service Representative Job DescriptionFASTSIGNS of Tampa - Carrollwood is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the initial point of contact for current and prospective customers, providing exceptional service and support to ensure their needs...

  • Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States Valor Intelligent Processing Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key...